service director (consumer codes and industry standards)
Sarah started her career as a trading standards officer, and has over 20 years experience in both the public and private sector. She has worked in frontline regulatory services, children’s services and central strategic services, specialising in change management, project management and interim management.
Sarah joined the Trading Standards Institute as service director (consumer codes and industry standards) in September 2012 as part of the team responsible for setting up the Consumer Codes Approval Scheme (CCAS) and its transition from the Office of Fair Trading. Sarah's responsibilities include managing and leading on the delivery of the CCAS, providing strategic support to the Codes Board, growing the number of codes sponsors and promoting the scheme to a wide range of stakeholders.