Used car commission


Launched in November 2013 by Consumer Affairs Minister, Jo Swinson, the Used Car Commission (UCC) was set up to investigate problems within the used car industry with the aim of providing consumers with added protection when purchasing a second hand vehicle.  With approximately 750,000 consumers facing unresolved problems with used car purchases every year, the work of the Commission is incredibly important for helping to resolve consumer detriment issues in this field. 

The UCC was initially established under a mandate from the Consumer Protection Partnership (CPP) and is chaired by Leon Livermore, chief executive of the Chartered Trading Standards Institute.

The scope of the commission is to investigate the sale of used cars from the motor industry in the United Kingdom and Northern Ireland.  Their remit does not cover the sale of new cars, private sales of second hand cars, ancillary car business and intermediators. 


Work of the Commission

Over the past year, the UCC has worked with a number of stakeholders to collect and analyse intelligence to gain a wider picture of the key problems effecting consumers and the used car industry.  

Following this initial research and evaluation stage, the UCC forwarded five formal recommendations to the Minister in a letter from commission chair, Leon Livermore. The letter and full report of the Commission are available below:

Letter to the Minister

Report of the Used Car Commission 


Next steps

 Following the publication of their report, the Minister has called on the commission to take forward and implement a number of its proposals. These include:

1) Ensuring there is a closer cooperation between the police and trading standards in order to target organised criminals using stolen cars for cloning, parts and export purposes. 

2) Developing a minimum set of requirements for used car codes and trader approval schemes.  The purpose of this is to ensure increased consumer protection as well as improved customer services.

3) Focusing on further data collection on used cars so that current and new issues can be rapidly identified and acted upon by trading standards and the police. 


Members of the Commission 

  • Leon Livermore, Chief Executive, Chartered Trading Standards Institute
  • Chris Warner, Lead Lawyer, Policy, Advocacy & Enforcement Which?
  • Adrian Harvey, Head of Policy, National Association of Citizens Advice Bureaux
  • Neil Coltart, Society of Chief Trading Standards in Scotland
  • Ken Yorston, Welsh Heads of Trading Standards
  • David Livingstone, Department of Enterprise, Trade & Investment, Northern Ireland
  • Lord Harris of Haringey, Chairman, National Trading Standards Board
  • Edmund King, President, The Automobile Association
  • David Bizley, Technical Director, RAC
  • Stuart James, Independent Garages Director, Retail Motor Industry Federation
  • Sue Robinson, Director, National Franchised Dealers Association
  • Chris Mason, Chief Executive, Motor Codes Limited
  • Konstanze Scharring, Director of Policy, Society of Motor Manufacturers and Traders
  • Gerry Taylor, Joint Lead Officer, Motor Trade, Chartered Trading Standards Institute
  • Nick Dawes, Joint Lead Officer, Motor Trade, Chartered Trading Standards Institute
  • Peter Stratton, Joint Lead Officer, Motor Trade, Chartered Trading Standards Institute
  • Tim Milson, Joint Lead Officer, Motor Trade, Chartered Trading Standards Institute
  • Mike Lambourne, Competition and Markets Authority

For further information, please see the latest press release from the Department of Business, Innovation and Skills.