Press releases

Angus policeman receives national trading standards award for his work against cold calling

A police officer whose work has had a major impact on the community has been hailed a hero for helping to protect vulnerable people from doorstep crime and prevent problems related to age-restricted sales such as under-age drinking, substance misuse, antisocial behaviour and vandalism.

PC Derek Mitchell worked in the eastern division of Tayside police and in his role as crime reduction officer put his heart and soul into making Angus a safer and better place to live, focusing on partnership work with trading standards.

His outstanding efforts have been rewarded with a Hero Award from the Trading Standards Institute (TSI), presented to him at the TSI Conference in Edinburgh today. 

TSI’s lead officer for crime and disorder, and senior officer at Angus Council trading standards, Brian Smith said: 'For four years Derek was instrumental in the organisation and development of the community-led No Cold Calling Area initiative and the wider Doorstoppers initiative in Angus.

 'Derek has shown a level of commitment and professionalism that has made partnership working not a management phrase, but a tangible and effective reality that has positively influenced the wellbeing of the community, especially protecting the vulnerable from doorstep crime and the fear of doorstep crime.'

Thanks to Derek’s unstinting efforts a total of 4,500 homes, representing 10 per cent of the population of Angus, have signed up for the No Cold Calling Area initiative.

Brian said: 'Derek and I have both seen through our work the impact doorstep crime can have. The initiatives can save people from suffering a great deal of distress and potentially more serious consequences. The incidence of people dying within a few months of being a victim of such crimes and feeling violated and harassed in their own homes, is well recorded.

'Derek has been incredibly innovative in pushing forward the agenda to establish No Cold Calling Areas and has earned great respect for his work, which has helped to crack down on the organised crime that is often behind doorstep cold calling.

'He has also been instrumental in developing a joint initiative between Trading Standards, Police and the business community in Angus, to tackle the sale of age restricted products such as alcohol, fireworks, spray paints and cigarettes.'

A year ago Derek’s crime reduction post was civilianised and in his new role as a Community Liaison Officer he continues to work tirelessly to promote No Cold Calling Area schemes in his new base of Montrose.

Notes for Editors:

The awards ceremony is at the Edinburgh International Conference Centre from 13.00 – 14.00.

For further information, to attend the ceremony or to arrange an interview please contact the Trading Standards Institute press officer Irja Howie on 07780675815 or by e-mail on 

Trading Standards Institute (TSI)

TSI is a training and membership organisation that has represented the interests of the Trading Standards profession since 1881 nationally and internationally.  We aim to raise the profile of the profession while working towards fairer, better informed and safer consumer and business communities.

TSI’s members are engaged in delivering frontline trading standards services in local authorities and in businesses.  We are also supporting the delivery of initiatives such as the advice services Consumer Direct, UK ECC and UK ECCS.

The Consumer Affairs and Trading Standards Conference 2010
The national Consumer Affairs and Trading Standards Conference 2010, organised by the Trading Standards Institute (TSI) is a 'must' for consumer journalists!

The TSI-hosted annual Conference and Exhibition is the leading consumer affairs and trading standards event in Europe.

The 2010 Conference is being held at the Edinburgh International Conference Centre from Tuesday 15 June to Thursday 17 June.

Journalists and photographers are welcome to attend but should contact the press office on 0845 608 9430 to arrange passes.

Please contact the press office should you wish to organise any interviews – an ISDN line is available for pre-booking.

The conference is hosted by TSI chairman David Sanders and the main sponsor is the Electrical Safety Council. 

Some 3,000 people are attending the conference, including representatives from local and central government and those interested in fair trading, representatives of business and commerce, together with consumer organisations. This makes it an ideal place for consumer affairs journalists to mingle and make contacts!

17 June 2010