Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Matt has been awarded the CTSI Media Hero Award for his consistently high level of consumer journalism which has drawn sympathy to consumer victims, attention to scams and helped to bring down rogue traders.  His trademark programme is BBC1's Rogue...
1 Jul 2015
A worker with a Cheshire East housing association has received a Hero Award for her role in foiling a suspected scam.Joanne Bannaghan, a trust link officer for Peaks and Plains Housing Trust, was visiting an elderly woman in June last...
1 Jul 2015
A safeguarding toolkit has been launched today (Monday 29 June 2015) at the Chartered Trading Standards Institute's Conference in Bournemouth to provide trading standards officers with the information and guidance to deliver the best possible protection to consumers, making them more...
29 Jun 2015
Today (Monday 29 June) at the Bournemouth International Centre is the start of this year's leading consumer affairs and trading standards event in Europe. Below is a selection of Conference highlights and press releases. Call the CTSI press office on...
29 Jun 2015
The Chartered Trading Standards Institute (CTSI) has written to the newly appointed consumer minister Nick Boles MP to call for urgent action to save our trading standards services. CTSI is proposing a new vision of larger, strategic trading standards authorities...
4 Jun 2015