Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

The Trading Standards Institute welcomes consumer and trading standards champion Lynn Faulds Wood's appointment to lead a review of the UK's system for the recall of unsafe products. As a journalist, broadcaster and frequent face at TSI conferences, Wood has ardently...
13 Mar 2015
Sixty-nine per cent of consumer complaints were supported by the TPO scheme, which recently gained approval from the TSI CCAS for its Lettings Code of PracticeThe Property Ombudsman (TPO), the UK’s largest government-approved redress scheme, has published its latest market...
23 Feb 2015
Businesses looking to train staff on the importance and means of preventing underage sales will be delighted with a brand new online course launched by the Trading Standards Institute (TSI) with Virtual College. Announced at TSI's '10 years of a child's...
4 Feb 2015
The Trading Standards Institute (TSI) is calling on young people to educate their peers and local businesses about the dangers of alcohol and tobacco products through the launch of a brand new competition, sponsored by Waitrose.'Create a campaign' is a...
4 Feb 2015
England's first large scale operation by trading standards against illegal tobacco products saw a total of 2,594,858 cigarettes seized, with a value of £614,488.Operation Henry took place between May and November 2014 and involved 81 local authority trading standards services carrying...
28 Jan 2015