Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

In the run up to this year’s general election TSI are implementing a strategy to raise the profile of trading standards among politicians. Our hope is that further engagement will move trading standards up the political agenda and help garner...
16 Jan 2015
Taking a trip this holiday season? Here are some helpful tips regarding your rights in the event of flight cancellations or delays. The following guidance applies to those flights departing from any European airport and arriving in any European country...
24 Dec 2014
The Association of British Insurers, British Bankers’ Association and the Building Societies Association today announce approval of the ‘Simple Product’ framework. This is in line with the recommendations set out in the Sergeant Review (March 2013) which made the case...
4 Dec 2014
With Christmas spending in the UK set to reach £22billion this year (1) criminals will be on the prowl to take their share of the profits, cashing in on consumers looking out for good deals to ease the financial strain.The...
3 Dec 2014
The Trading Standards Institute’s (TSI) chief executive Leon Livermore said: “We are extremely concerned by  the lack of any coordinated monitoring of the impact financial cuts are having on local authorities’ service delivery, as shown by the National Audit Office’s latest...
19 Nov 2014