Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Responding to the appointment of Margot James as minister for small business, consumers, and corporate responsibility, Leon Livermore, chief executive of the Chartered Trading Standards Institute, said:“Following a crash in consumer confidence brought on by Brexit it’s encouraging to see...
1 Aug 2016
People are being urged to guard themselves against fake officials after an elderly couple lost £900,000 in scam - involving a bogus trading standards officer.The pensioners, who had already been fleeced for £300,000 by cowboy roofers, believed their fortunes had...
26 Jul 2016
A teenager has scooped the top prize in a national competition that aims to raise children's awareness of consumer issues and aspects of product safety.Shannon Pardoe was announced as the overall winner of Playsafe at the Chartered Trading Standards Institute's...
6 Jul 2016
Leon Livermore, CTSI chief executive, said: “The EU has been good for consumers and many of our consumer rights and product safety laws come from the EU. “Some have already been written into UK legislation and others have not, but all...
1 Jul 2016
Trading standards experts have praised a banking specialist that saved a vulnerable couple who were being repeatedly targeted by scammers and were set to lose their £1million life savings.    The Chartered Trading Standards Institute (CTSI) awarded Michael King, from...
30 Jun 2016