Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Carol Brady has been appointed the new chairman of Trading Standards Institute's (TSI) Board of Directors. Taking over from former chairman Harold Gay on 19 July, Brady is excited to begin work on policy management and key business decisions.Brady said:...
23 Jul 2014
Three witnesses and an investigating police officer received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Thursday for their significant contribution to consumer protection in the Kingsbridge area of Devon.A business owner who cold called...
3 Jul 2014
Carer Lyndsay Taite received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Thursday for the significant contribution made to consumer protection in Lincolnshire.Ms Taite, an AGE UK carer, took part in Operation REPEAT, a project...
3 Jul 2014
Michael Hall, a retired police officer, received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Thursday for the significant contribution he made to consumer protection in North Yorkshire.When Mr Hall's 84-year old aunt, Kit Gardener,...
3 Jul 2014
Noah’s Play Ark is the name of the winning entry in a national toy design competition, announced 2 July at the Trading Standards Institute's (TSI) Conference in Harrogate.The brainchild of Eboney Calladine, 15, impressed the judges of the annual Playsafe...
3 Jul 2014