Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Consumer advice organisation the UK European Consumer Centre is warning that the online purchase of health or beauty products such as slimming or diet pills and face creams could pose a potential problem for some consumers.The UK European Consumer Centre...
20 May 2014
National Consumer Week (NCW) 2014 will start on Monday 3 November. This year's theme is doorstep crime with a focus on encouraging friends, neighbours and carers to intervene when they suspect  vulnerable neighbours and relatives are, or could become victim...
6 May 2014
Will you accompany the Three Lions to the World Cup this summer? And if so, do you know what to expect as a consumer in Brazil? Now you can leave the UK for a summer of football, safe in the knowledge...
1 May 2014
Scams Awareness Month is running throughout May to warn about the fraudsters preying on hard-up householdsFraudsters are “picking the pockets” of up to four million people each year, finds new research from Citizens Advice.The charity warns that as people across...
1 May 2014
Action is being taken by consumer advice organisation the UK European Consumer Centre (UK ECC) to help consumers living in the UK understand how to make a claim against a trader based in a different European country. A report by the...
17 Apr 2014