Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Consumers will suffer as trading standards budgets in England and Wales are slashed by an average of 40%. These cuts leave the country open to an influx of dangerous counterfeit goods and will place elderly and vulnerable consumers at greater...
7 Apr 2014
A national e-crime team, based in Yorkshire, has brought what is believed to be the first ever successful prosecution in the UK of a defendant involved in the Microsoft computer scam. On Friday 28 March, the defendant, Mr Mohammed Khalid...
31 Mar 2014
The Trading Standards Institute (TSI) is pleased to announce the approval of its first code since taking over the approved code scheme from the Office of Fair Trading (OFT) in April 2013. The Motor Industry Code of Practice for Vehicle Warranty Products ('the...
21 Mar 2014
Misleading websites that try and palm themselves off as legitimate Government services are to come under the spotlight from Trading Standards today as Consumer Minister Jenny Willott confirmed extra funding for them to help tackle these rogue traders. The Minister has...
4 Mar 2014
A survey of 57,000 people has revealed that 95% of people using a Trading Standards Institute (TSI) approved Motor Codes garage would recommend it to friends and families, with a 97% overall satisfaction rating.An approved code is a voluntary way...
24 Feb 2014