Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

 The Trading Standards Institute (TSI) wants to know what businesses and consumers think about the existing Pricing Practices Guide (PPG), which sets out guidance for retailers on how to price goods and services and offer discounts or promotions. The PPG is...
5 Feb 2014
From one of the 37 million loved-up couples trying to make it a memorable evening to businesses looking to cash in on the occasion, if consumers want to avoid embarrassment, illness and complaints, they need to understand their rights.Based on...
21 Jan 2014
The Trading Standards Institute would like to congratulate Think Jessica campaign founder Marilyn Baldwin (awarded CBE), Office of Fair Trading chairman Phillip Collins (awarded OBE) and the Charted Institute of Environmental Health's chief executive Graham Jukes (awarded OBE) on their...
2 Jan 2014
The chaos of Christmas is over, but for many consumers the headache is just beginning. Dealing with the hassle of broken or unwanted gifts, unexpected credit card fees and confusing fine print leaves many lacking holiday cheer.  'Now more than ever,...
20 Dec 2013
The Trading Standards Institute (TSI) has welcomed the 'Elliott Review into the Integrity and Assurance of Food Supply Networks' interim report, but has warned that the report's recommendations could be undermined unless resources are protected within local authority trading standards...
16 Dec 2013