Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

A pensioner who was tricked into signing over his £250,000 home to conmen posing as builders has been recognised for his bravery, after giving evidence in the case against the criminals.John Bell was announced as a Hero award winner by...
30 Jun 2016
Two professionals who found themselves on a so-called suckers list and lost thousands in a scam have been praised for helping to warn others, by trading standards experts. James Mallon, a GP, and Helen Mallon, a retired teacher, received a Hero...
30 Jun 2016
Trading standards experts have recognised a charity worker after she helped more than 80 elderly and vulnerable people, who had appeared on a so-called suckers list, from becoming repeatedly targeted by scammers.Lin Griffin, from Age UK in Taunton, Somerset, has...
30 Jun 2016
A charity worker who helped a farmer get his life back on track after he lost his home and was facing animal neglect charges, has been praised by trading standards experts.Helen Benson, from the Yorkshire branch of the Farming Community...
30 Jun 2016
A specialist team has been praised after helping to prosecute a business that put animal by-products back into the food chain and a pet crematorium manager who failed to return ashes.Staffordshire Police Rural and Wildlife Crime Unit has been presented...
30 Jun 2016