Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

In a ground-breaking set of investigations conducted by three Scottish trading standards authorities, the volume of nuisance calls, their effects on the health of the elderly and vulnerable are better understood and the available methods of prevention have been identified...
5 Sep 2013
Trading Standards Institute (TSI) is proud to announce it will be holding its annual National Consumer Week from 4 November 2013. Hoping to help consumers make the right decision when buying a used car, TSI will be holding the week long...
3 Sep 2013
Small mobile phones, designed to look like car key fobs, has sparked safety fears and conerns that they could be used by prisoners, due to the low metal content and small size.In an article published by the BBC (http://www.bbc.co.uk/news/technology-23782136), the...
21 Aug 2013
Tesco has been fined £300,000 for misleading customers after falsely claiming strawberries on sale were half priced.Birmingham trading standards officers investigated the claim made by a member of the public, and concluded that the strawberries were sold at the "discounted"...
20 Aug 2013
UK consumers no longer need to be unaware of their rights regarding their 'cooling-off period' in distance selling - consumer advice organisation UK European Consumer Centre (UK ECC) has come to the rescue with a new leaflet called 'Shopping online...
6 Aug 2013