Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

TSI Approved Codes of Practice for Consumers will be required to have pre-payment protection for gift cards, gift vouchers and unregulated savings schemes, the Trading Standards Institute (TSI) has announced.TSI revealed the new core criteria for approval today at the...
7 Feb 2013
The Trading Standards Institute has broadly welcomed a new Age-Restricted Products Code of Practice published last month (24 January 2013) designed to strengthen the protection of young people and reduce red tape for responsible businesses that sell age-restricted products safely,...
4 Feb 2013
Audit Scotland's new report Protecting Consumers makes for grim reading but offers no surprises, says the Trading Standards Institute (TSI).The downward trend in local government investment in trading standards has continued at a pace since Audit Scotland's last report into...
31 Jan 2013
Consumers will fall foul of counterfeit and dangerous goods if Trading Standards services continue to suffer under government cuts, UNISON warned today.The UK’s largest union, along with the Trading Standards Institute, is campaigning to promote the valuable work of trading...
12 Dec 2012
The Trading Standards Institute (TSI) has welcomed Government proposals to give courts new powers to provide redress for consumers. Earlier this month, the Government issued the ‘Civil Enforcement Remedies’ consultation proposing further radical changes to the consumer enforcement process. The...
5 Dec 2012