Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Cardiff Fair Trading Officer Bas Diablos is receiving national recognition for his tireless work, much in his own time, toto promote the work of trading standards and consumer education in the community.Not only has he developed the role of Fair...
26 Jun 2012
Andrea Dockerty is receiving national recognition for her work with a Trading Standards Institute’s (TSI) Hero Award at TSI’s Conference in Manchester today (Tuesday 26 June).Whitehaven and Egremont Credit Union (WEDCU) development manager Andrea Dockeray was nominated for the award...
26 Jun 2012
Suffolk family man ‘Mike’ was just 17 when he borrowed £250 to buy a car from someone he thought was a friend. The “friend” turned out to be an illegal money lender.Over the next 17 years ‘Mike’ paid back an...
26 Jun 2012
Mobile home site owners should be prevented from ‘sales blocking’ by changes to the law, says the Trading Standards Institute.This message, along with support for proposals that home owners must be consulted about changes to site rules, comes as part...
20 Jun 2012
The Trading Standards Institute (TSI) will be embracing the consumer and regulatory landscape challenges  with a change in leadership.After 10 years at the helm, TSI’s chief executive Ron Gainsford OBE has decided to stand down on 31 March 2013, as...
31 May 2012