Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

The Trading Standards Institute is urging consumers to be aware of a bogus ‘Claims Management Company’ offering compensation to the victims of the energy savings devices rip-off. In a new twist to the ongoing fraud, highlighted by the Trading Standards Institute...
2 Mar 2012
The Trading Standards Institute is urging consumers to be aware of rogue telephone cold callers offering energy saving devices after trading standards up and down the country reported hundreds of complaints.Trading standards are currently dealing with more than 200 complaints...
1 Dec 2011
Olympic legend Tessa Sanderson and prospective Olympian Ben Challenger are backing a nationwide campaign to warn people of potential scams in the run up to the 2012 Olympic Games.As part of the new ‘Good Sports Don’t Fake It’ campaign being...
22 Nov 2011
Consumers are being urged to make sure that bonfires and explosions stay well outside of your home during the fireworks season, warn Trading Standards as they take action to remove dangerous giant and novelty lighters from sale. Giant lighters can explode...
11 Nov 2011
The Trading Standards Institute is concerned about the continuing ability of the enforcement system as a whole to ensure UK consumers remain protected from unfair traders after a new report shows an alarming decline of trading standards funds and lack...
9 Nov 2011