Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Trading standards experts are urging people to report scams and attempted scams to the authorities in response to figures that suggest 95 per cent of such crimes go unreported.The Chartered Trading Standards Institute (CTSI) has today launched its Stand Against...
26 May 2016
One of the UK’s leading retail and business banks is set to play a key role in one of the biggest events on the trading standards and consumer protection calendar.  NatWest is sponsoring Consumer Day, on June 23, part of...
19 May 2016
Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 13 April 2016 as part of a week-long crime prevention initiative. Activities on the day ranged from executing warrants, identifying vehicles used...
15 Apr 2016
Trading standards experts are concerned that proposed changes around the household energy sector could see unscrupulous and potentially illegal sales tactics reintroduced once again. The Chartered Trading Standards Institute's (CTSI) view is in response to an Ofgem consultation proposing a...
29 Mar 2016
A training guide detailing manipulative sales techniques believed to be prolific in the direct sales industry has been criticised by a judge - following the UK’s longest ever trading standards trial.       Entitled 'The 14 Steps to a Sale'...
11 Mar 2016