Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Lee-on-Solent resident Judi Cooper has received an award for her help in protecting an elderly friend of the family from handing over money to scam artists. The man had become very confused and as a result had become a vulnerable...
21 Jun 2011
A senior member of the Trading Standards Institute (TSI) - Peter Denard, Surrey County Council’s trading standards chief for almost two decades - has been awarded an MBE in the Queen’s Birthday Honours list for services to local government and...
11 Jun 2011
A new online shopping directory has been created in a bid to help consumers avoid being ripped off online. Online counterfeiting and illegal shopping sites are a growing trend and more and more consumers are getting caught out. Fake luxury...
7 Jun 2011
The first reading has taken place in the House of Lords for The Consumer Insurance (Disclosure and Representations) Bill. This is a hugely significant moment for the Trading Standards Institute, who has been campaigning for a change in consumer insurance...
17 May 2011
The Trading Standards Institute first highlighted misleading tactics used by utility doorstep salespeople in 2009 which drove us to then call for a ban on doorstep energy sales. Our campaigns have seen the Big Six energy companies agree to not...
11 May 2011