Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

The latest survey of the trading standards profession shows the frontline service protecting consumers and businesses is under threat.The Trading Standards Workforce Survey, produced with the support of the OFT, will be published at the Trading Standards Institute’s annual conference...
11 Jun 2010
Fed up consumers who say no to receiving cold calls have today won assurances from energy firms that they will no longer be bothered on the doorstep.Following lengthy campaigning by energy watchdog Consumer Focus and the Trading Standards Institute (TSI)...
27 May 2010
A senior member of the Trading Standards Institute was at Buckingham Palace on Friday 23 April to receive his MBE awarded in the New Year honours list for services to consumers and business.TSI is delighted its former chairman Bryan Lewin...
23 Apr 2010
As stranded passengers return to the UK following the reopening of air space above most of Europe many are faced with potentially hefty charges from the extended car park stay of their vehicle.Unfortunately the law is not on their side;...
22 Apr 2010
Subsequent to the issue of this press release the UK European Consumer Centre (UK ECC) issued a press release with links to a practical complaints package (PDF 35KB). Passengers whose flights have been delayed or cancelled due to the volcanic dust blown...
19 Apr 2010