Press releases

CTSI's communications team works at a national level for the benefit of a sustainable trading standards service, informed businesses and empowered consumers. 

At local level trading standards matters are dealt with by the council press office.

Please contact us with any national media queries by email pressoffice@tsi.org.uk or by phone

01268 582 240.

Members of the public should contact their local trading standards service or the Citizens Advice consumer helpline 03454 040506.

Schoolchildren who won a nationwide competition aimed at testing young people’s consumer knowledge will face a panel of experts on national television tomorrow. (FRIDAY OCT 23)The students from Porthcawl Comprehensive School, Wales, will be quizzed by consumer experts on BBC’s...
22 Oct 2015
Retailers are being urged to review their training processes after new legislation and advances in technology mean some frontline staff could be caught out.The advice comes from Peter Stonely from the Chartered Trading Standards Institute (CTSI) who is delivering a...
15 Oct 2015
The business community is being asked for its views on new guidelines aimed at ending unclear and misleading pricing practices. The first draft of the Chartered Trading Standards Institute (CTSI) Pricing Practices Guide is published today (15 October), marking the start...
15 Oct 2015
Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 30 September 2015 as part of a week-long crime prevention initiative. Activities on the day ranged from executing warrants, identifying vehicles used...
2 Oct 2015
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act which comes into force today (Thursday 1 October).A series of helpful guides has...
1 Oct 2015