Safeguarding Vulnerable Adults

Trading Standards has a responsibility to keep safe vulnerable adults from financial and other forms of abuse.

This duty of care falls to all Trading Standards Officers and Services. 

The Chartered Trading Standards Institute (CTSI) with its partners National Trading Standards (NTS) and the British Healthcare Trade Association (BHTA) has developed basic awareness guidance information which is available to download below.

Key messages:

The care and support statutory guidance has six principles of safeguarding:

1. empowerment - presumption of person led decisions and informed consent

2. prevention - it is better to take action before harm occurs

3. proportionality - proportionate and least intrusive response appropriate to the risk 

4. protection - support and representation for those in greatest need

5. partnerships - local solutions through services working with their communities

6. accountability - accountability and transparency in delivering safeguarding 


Safeguarding documentation available below and Best Practice and Case Studies

A guide for trading standards staff (PDF 313KB) 


Best practice steps to safeguarding adults (PDF 265KB)


Signposting to useful information (PDF 256)


How to link with your social care team (PDF 295KB)


Lasting power of attorney (PDF 338KB)


Poster One (PDF 626KB) and Poster Two (PDF 7,741KB)



Supported by: 



Other related areas of work:

Gambling: One objective of The Gambling Act 2005 states:

Protecting children and other vulnerable persons from being harmed or exploited by gambling.

Westminster Council has undertaken some research on exploring area-based vulnerability to gambling-related harm (1888KB).