CTSI Board

Ben Meredith, Non-Executive Director (2021 to 2024)

Ben is a Chartered Trading Standards Practitioner with 18 years experience in Trading Standards & Consumer Protection. He is currently Head of Consumer Protection at TrustMark, a not-for-profit social enterprise, and the only government endorsed quality scheme for work carried out in and around the home

Ben graduated with a law degree in 2002 and in 2004 he joined Surrey County Council Trading Standards as a member of the investigations team before later taking up the role of Senior Legal Officer which saw him overseeing and prosecuting cases on behalf of the service. In 2016 Ben moved to Hampshire County Council Trading Standards, initially as a Principal Trading Standards Officer for Operations before being promoted to Trading Standards Manager later that year.

In 2021 Ben moved to the Housing Ombudsman to establish and head up a new team and function carrying out systemic investigations across the social housing sector, highlighting unfairness and poor practice and how this could be addressed to inform policy and improve outcomes.

Ben has been an active member of the South East Branch for a number of years and has served three terms on CTSI Council as well as being a member of the branch executive.

Ben has previous experience, both inside and outside the profession as a Non-Executive Director of Raven Housing Trust, Trading Standards South East Ltd and Buy With Confidence Ltd