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Governance of the Scheme

Governance of the Scheme

What is the Consumer Codes Approval Board (CCAB)?

The Board is responsible for determining all matters relating to the approval of codes of practice and discharging its fiduciary responsibilities for the company; it consists of up to seven members.

The CCAB is responsible for:

• setting the (Community Interest Company) CIC objectives

• meeting the requirements of the CIC Regulator

• setting the core criteria for approval

• setting the budget requirement 

• approving the subscription methodology and fees

• final approval of codes

• final discipline/revocation code approval

• fiduciary responsibilities for the CIC

• producing an annual report on the activities of the CIC

Please find the articles of association here and the memorandum of association here. 

Community Interest Company (CIC)

The CCAB is a Community Interest Company. CTSI considers that establishing the new CCAB as a CIC will strengthen its focus both on reducing consumer detriment and acting in the interests of the community as a whole.

'We will act in the collective community interest, operating an open and transparent approach. We will welcome the use of the results of our scheme to ensure markets work well for consumers and businesses; parliamentarians are supported in their work and consumer advocacy is enhanced'. 

Asset locked body

The asset locked body is responsible for distributing the assets of the company in accordance with the community interest statement in the event that the company is wound up.

The Trustees of the College of Fellows, our charitable and benevolent society, act as the asset locked body for CCAB. 

Meet the Board

Chair - Lord Jamie Lindsay

John Herriman

Andy Allen

Ray Hodgkinson MBE

Alison Barker

Melissa Dring

Anna Kelshaw


What is the Code Sponsors Panel?

The overall aim of the Code Sponsors Panel is to support the aims of the scheme itself and help reduce consumer detriment and raise consumer standards within their sectors.

The role of the Code Sponsors Panel is to:

  • consider and make recommendations concerning any variations to the terms of the Agreement or the Criteria
  • consider and make recommendations for any additional fees CCAB wishes to levy on Code Sponsors
  • consider and make recommendations concerning the Annual Fee, the minimum Fee and the Maximum Fee and any variations to them
  • monitor the expenditure of the CCAB
  • consider any other incidental matter relevant to the activities of CCAB and make such recommendations as it considers appropriate
  • arrange meetings of the Code Sponsors
  • help shape the strategic vision of the scheme
  • consider and make recommendations to develop and strengthen the core criteria
  • bring a trade perspective to the scheme
  • engage with new code sponsors
  • make recommendations to the communications and marketing working group


Who sits on the Panel:

Bill Fennell - Chair

Gerry Fitzjohn

Ian Studd

Sarah Langley

Aida Razgunaite 

Steve Emmett 

Alison Barker


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Company no. RC000879

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