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ADR Approved Bodies

AA Cars

AA Cars

 

Contact details

Address

The Millers House

Roydon Road

Stanstead Abbotts

Ware

SG12 8HN

Contact information
Tel: 01920 877750

E-Mail: complaints@theaacars.com

Web: https://www.theaa.com/cars/site/complaints


Type or sector of disputes

The entity is competent for disputes in the following sectors

  • CAr Sector

The entity is competent for disputes initiated by

  • Consumers

The entity is competent for disputes against traders established in

  • UK

Procedure

Fees

  • Free to consumer

Language(s)

The entity is handling the procedure in the following languages:

  • English

Average length of the procedure (in days or months)

  • 2 months

Conduct of the procedure

  • Writing

 

Grounds for refusal

  • The customer has not first attempted to resolve the complaint directly with the trader
  • The dispute is currently being, or has been in the past, considered by another ADR scheme or court
  • The AA dont have an active relationship with the trader

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