Login / Register/ Consumer Helpline 0808 223 1133

itsa Limited and Chartered Trading Standards Institute - Product Agreement

Update to product agreements

All product contracts agreements have been updated in 2018 to meet the requirements of General Data Protection Regulations.
These products agreements are for following products used by our customer.

TS interlink products 

  • ts interlink 
  • TS interlink Pattern Approvals
  • EMeTAS

e-learning solutions

  • E-learning college
  • E-learning college Band 1
  • E-learning college Band 2


  • Trading Standards Directory ebook
  • Trading Standards Directory (hard-copy)

Content Syndication solutions

  • TS Broadcast
  • TS Community



Any existing clauses in the Data Protection section in the customer product agreement(s) have been replaced with the following wording.

“The Customer warrants and confirms that, to the extent it processes or controls any Personal Data, it has in place appropriate technical and organisational security measures against unauthorised or unlawful processing of Personal Data and against accidental loss or destruction of, or damage to, Personal Data and it has taken all such measures as may be necessary to ensure that it complies with all its obligations under all applicable data protection legislation in its performance of its obligations or exercise of its rights under this agreement.

The Customer and Supplier roles and responsibilities in respect of data protection legislation are set out in Addendum 1 Data Protection, which forms part of this Agreement.”


The Addendum 1 added to the product agreements is available to view below as an example.

Copy of customer agreements

If you would like a full copy of your product(s) ordered, please contact financeadmin@tsi.org.uk via email, confirming which of your products you require, and how these are to be provided to you - email or post. 
Under data protection legislation we may need require proof of identity if you are not registered with the Institute as the customer’s named contact.
For any other information or product orders or renewals, please contact financeadmin@tsi.org.uk  for renewals, or Elaina Jones elainaj@tsi.org.uk for product information.

Related resources

Follow us on twitter @ctsi_uk

© 2020 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Website by: