Frequently Asked Questions

A chance for existing members to benefit from introducing a new member. Categories eligible for the scheme are Full/Associate/and Affiliate. Introduce a new member for one of these categories and receive a £15.00 Love2Shop High Street voucher, which can be used at numerous outlets. Application forms and flyer must be sent at the same time. Not applicable to Student membership applications.

Members can also introduce businesses to the Corporate Affiliate category. The same voucher is available, up to a maximum of £75.00 (Dependent on the size of the company). This can be claimed by the member or passed directly on to the member's Branch coffers. 

Yes. This is the most convenient method of paying your fees. We offer annual, quarterly, or monthly direct debit options, all at 0% APR Representative. Direct Debit mandates are now completed online via your invoice. These will initially be set at an Annual payment type. If you wish to change the payment frequency please do so before setting yp your mandate. We can also take payment over the phone via debit/credit card. Please note CTSI is no longer able to accept American Express (July 2023). You can also pay by bank transfer, using the information on your invoice, or by contacting accounts on 01268 886 691 for further information. Please use your six digit membership number to help us identify your payment if paying via electronic transfer. 

You can get tax relief for professional fees and subscriptions including Chartered Trading Standards Practitioner registration. For full definitions please follow the link: Tax relief definitions. Complete the form that is included with your membership renewal notice, or download from the CTSI website, and return this to your local tax office. For previous amounts paid, email or post your request to Member Services at CTSI, or [email protected]. CTSI will supply your payment records for up to a maximum of four years. If you have not been a member for this length of time CTSI will only supply you with the relevant amount of data we hold.

Use this information to complete the tax relief form and return it to your local tax office. Do not return the form to CTSI. Please note that we are unable to supply information about your tax office.

We look to encourage members back to the Institute. The circumstances involved in your leaving will be considered, and you may be required to pay any previously outstanding membership fees, as laid out in the Institute Regulations. Please contact [email protected] to start the re-reinstatement of your membership

Retired membership is open to members who hold either Full or Associate membership. The member retains all the rights and privileges of their previous category at a reduced rate (currently £47.00 for 2024).

The definition for this category is: The Executive Board prescribe the condition for acceptance into Retired membership shall be retirement from all paid employment, unless undertaking 16 hours or less per week of paid employment, in a field unrelated to trading standards.