Login / Register/ Consumer Helpline 0808 223 1133

News room

CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Conman builder jailed following council investigation

Posted: 06/10/17

A cowboy builder who conned people out of tens of thousands of pounds has been jailed following a successful investigation by North Tyneside Council’s trading standards team.

Business Companion publish consumer rights video guide for used car traders

Posted: 05/10/17

Trading standards experts have today published a new video guide aimed at used car traders to ensure consumers and businesses are protected under the Consumer Rights Act.

Animal ban for ‘horror’ farm couple

Posted: 04/10/17

A couple who kept pigs and sheep in ‘horrific’ conditions at their East Sussex farm have been handed suspended jail terms.

Suspended sentence for fake lipstick seller

Posted: 04/10/17

A man who sold fake MAC lipstick which had over 300 times the legal amount of lead in it has been prosecuted by Plymouth City Council’s Trading Standards.

CTSI calls on government to address rise in ‘car clocking’

Posted: 03/10/17

Chartered Trading Standards Institute (CTSI) Chief Executive, Leon Livermore, has issued a letter to the Department for Transport (DfT), calling for restrictive measures to halt the increase in car clocking following their response to odometer adjustment fraud. 


Follow us on twitter @ctsi_uk

  • Phoney gas bills sent to email inboxes The Chartered Trading Standards Institute (CTSI) has received evidence of f… https://t.co/vZqmM7plqU

  • CCAS is going from strength to strength. More consumers are protected through it than ever before. https://t.co/AlDJBSnwe6

  • CCAS celebrates five years of consumer ADR regulations. CCAS now protects almost £135bn of consumer transactions,… https://t.co/oDYwQWefsD

© 2020 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


Website by: