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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Christmas shoppers forgo online safety checks

Posted: 08/12/17

Concerns that Brits could put themselves at risk of online fraud this Christmas

Can our safety tests be trusted?

Posted: 08/12/17

How safe are your home appliances? Non-flame-retardant plastic-backed fridges, fridge freezers and freezers have been passing existing safety standards for years. That should put your mind at ease, knowing your newly acquired fridge-freezer has passed its safety test. Well, think again.

♫ Jingle bells, this deal smells... ♫

Posted: 06/12/17

♫ Strolling through the stalls,
Five presents on each arm.
You’re almost done, but then you see,
A steal, so what’s the harm? ♫ 

Rogue builder jailed after ignoring court order and targeting elderly

Posted: 05/12/17

A 79-year-old rogue builder has been sentenced to four years’ imprisonment for breaching a court order preventing him from cold calling and carrying out building work.

Consumer Code for New Homes celebrated approval by the Chartered Trading Standards Institute

Posted: 04/12/17

The Consumer Code for New Homes (CCNH) celebrated its formal approval by the Chartered Trading Standards Institute (CTSI) Consumer Code Approval Scheme at Westminster this week. CCNH is the only CTSI Approved Code in the new build sector which is backed by an industry collective of warranty bodies.


Follow us on twitter @ctsi_uk

  • Phoney gas bills sent to email inboxes The Chartered Trading Standards Institute (CTSI) has received evidence of f… https://t.co/vZqmM7plqU

  • CCAS is going from strength to strength. More consumers are protected through it than ever before. https://t.co/AlDJBSnwe6

  • CCAS celebrates five years of consumer ADR regulations. CCAS now protects almost £135bn of consumer transactions,… https://t.co/oDYwQWefsD

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