CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
National Consumer Week (NCW) 2014 will start on Monday 3 November. This year's theme is doorstep crime with a focus on encouraging friends, neighbours and carers to intervene when they suspect vulnerable neighbours and relatives are, or could become victim of doorstep crime.
Will you accompany the Three Lions to the World Cup this summer? And if so, do you know what to expect as a consumer in Brazil?
Scams Awareness Month is running throughout May to warn about the fraudsters preying on hard-up households.
Action is being taken by consumer advice organisation the UK European Consumer Centre (UK ECC) to help consumers living in the UK understand how to make a claim against a trader based in a different European country.
Consumers will suffer as trading standards budgets in England and Wales are slashed by an average of 40%. These cuts leave the country open to an influx of dangerous counterfeit goods and will place elderly and vulnerable consumers at greater risk of losing their independence.