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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
National crack down on rogue traders
Posted: 10/02/2015
Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 30 September 2015 as part of a week-long crime prevention initiative.
New consumer laws for businesses
Posted: 10/01/2015
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act which comes into force today (Thursday 1 October).
Fifth of retailers tested illegally sell cigarettes to children
Posted: 08/04/2015
Almost one in five retailers illegally sold cigarettes to children during a test purchase operation coordinated by the Chartered Trading Standards Institute (CTSI).
New companion for businesses
Posted: 07/24/2015
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act, which comes into force in October.
ADR welcomes changes to consumer dispute process
Posted: 07/17/2015
Legislation to come into effect in October this year will introduce new mechanisms to assist consumers in resolving their disputes with businesses.
