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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


CMA calls on holiday industry to give customers clearer Ts & Cs

Posted: 17/04/19

The Competition and Markets Authority (CMA) has launched a new campaign to help holiday and travel businesses improve the clarity of their terms and conditions.

UK ECC offer advice to customers of Wow Air following shutdown

Posted: 28/03/19

UK holidaymakers affected by the collapse of Wow Air should contact the UK European Consumer Centre (UK ECC) for help and advice, following the announcement that the airline will cease operations immediately

Motor Ombudsman poll reveals that car owners are not up to speed on terms of extended warranties

Posted: 26/03/19

The number of new cars sold in the UK reached close to 2.7 million in 2016, an all-time high, and more than 500,000 of these vehicles were registered in March of that year alone.

Bradford man pleads guilty to selling counterfeit Audi parts

Posted: 01/03/19

Zeeshan Khan, sole Director of Xenonz UK Ltd was sentenced on 26February 2019 to a 12-month community order for 250 hours of unpaid work following a hearing at Bradford Crown Court.

Rogue builder imprisoned after conning Enfield residents

Posted: 28/02/19

A rogue builder who took on contracts for extensions and loft conversions he did not complete and pressured victims into handing over large sums of  money has been jailed.


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