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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Help on its way for consumers complaining about traders in West Yorkshire
Posted: 06/05/2019
West Yorkshire Trading Standards Service is now authorised to help consumers in a bid to resolve their complaints with traders in the county. The service covers Bradford, Calderdale, Kirklees, Leeds and Wakefield.
Institute of Professional Willwriters becomes approved ADR provider
Posted: 06/05/2019
We all know that having a will drawn up isn’t an experience that most people look forward to, not least because it means facing up to your own mortality. At what could be a stressful time, the last thing anyone wants is for there to be a problem and for the customer to have cause to complain.
UK European Consumer Centre proves its worth against continued backdrop of Brexit uncertainty
Posted: 05/28/2019
UK consumers have continued to use the UK European Consumer Centre (UK ECC) in their thousands, against a backdrop of continued uncertainty created by Brexit.
Business in Focus – all you need to know about ADR
Posted: 05/01/2019
From disagreements between landlords and tenants to missing or damaged items, resolving disputes between business and customers can be a costly and time-consuming process, with court cases adding undue stress to an already unpleasant situation.
CTSI Symposium speakers announced
Posted: 04/24/2019
A Government minister, a leading economist author, and a Labour Peer to join CTSI Symposium in Brighton on 10-12 June 2019.
