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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Highlighting the local authority regulatory services response during the Covid pandemic in Scotland

Posted: 16/07/20

Since the Scottish Government tasked Scottish local authorities with the enforcement of The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020 , their Environmental Health and Trading Standards (EH&TS) teams have responded to record numbers of requests for help and advice from business, and enquiries and complaints around compliance.

Phoney gas bills sent to email inboxes

Posted: 13/07/20

The Chartered Trading Standards Institute (CTSI) has received evidence of fake gas bills sent to the public via email.

CCAS celebrates five years of ADR with £12.7M consumer recovery

Posted: 09/07/20

The Consumer Codes Approval Scheme (CCAS) celebrates five years of Alternative Dispute Regulations (ADR) consumer regulations and its achievements during this period.

Scammers target homeworkers via Zoom

Posted: 08/07/20

The Chartered Trading Standards Institute (CTSI) has received evidence of a new scam targeting homeworkers on video communications platform, Zoom.

Joint statement on price gouging

Posted: 03/07/20

A joint statement on price gouging.


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