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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

♫ Jingle bells, this deal smells... ♫

Posted: 06/12/17

♫ Strolling through the stalls,
Five presents on each arm.
You’re almost done, but then you see,
A steal, so what’s the harm? ♫ 

Rogue builder jailed after ignoring court order and targeting elderly

Posted: 05/12/17

A 79-year-old rogue builder has been sentenced to four years’ imprisonment for breaching a court order preventing him from cold calling and carrying out building work.

Consumer Code for New Homes celebrated approval by the Chartered Trading Standards Institute

Posted: 04/12/17

The Consumer Code for New Homes (CCNH) celebrated its formal approval by the Chartered Trading Standards Institute (CTSI) Consumer Code Approval Scheme at Westminster this week. CCNH is the only CTSI Approved Code in the new build sector which is backed by an industry collective of warranty bodies.

It's not a royal wedding, but...

Posted: 01/12/17

Up and down the country, trading standards services are busy promoting National Consumer Week (NCW).

Don’t be like Little Red Riding Hood: keep the Big Bad Wolf from the door – be sure what you’re signing up for

Posted: 29/11/17

Consumer advice body the UK European Consumer Centre is releasing today (Wednesday 29 November), as part of the annual National Consumer Week, a short animated video showing how easy it is to get caught in a subscription trap. 

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