Login / Register/ Consumer Helpline 03454 04 05 06

News room

CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Vulnerable elderly consumers to receive compensation following investigation under the proceed of crime act

Posted: 14/03/18

Two rogue traders described by a judge as ‘an insult to cowboy builders’, recently jailed for over 4 years each, having been convicted of consumer protection offences, have now been ordered to pay back a total of £71,992.04 of their ill-gotten gains following a confiscation hearing under the Proceeds of Crime Act. The confiscated sums will be used to compensate the victims in this case.

Counterfeiter and supplier of unsafe makeup prosecuted by trading standards

Posted: 13/03/18

Traders and individuals who decide to supply counterfeit  and unsafe goods over the internet or through local supply chains could face legal action with substantial penalties, as well as losing all the money they have made from their criminal activities, Powys County Council has warned.

Decimation of Trading Standards services leaving older people wide open to risk of fraud

Posted: 09/03/18

Dramatic cuts in Trading Standards budgets since 2010 are leaving millions of older people at greater risk of becoming victims of fraud, according to a new policy report by Age UK

ASA research into consumer understanding of reference prices in ads

Posted: 08/03/18

Price comparisons and savings are a familiar sight in ads, be it in online promotions for the latest gadgets, newspaper ads promoting discounts for the next grocery shop or TV ads offering savings on a range of household goods. It’s not a secret that everyone likes getting a bargain, and using “reference prices” (comparing the current price of a product to a higher price such as a previous selling price) is a great way to highlight good deals.

ASA clamps down on misleading pricing practices by secondary ticketing providers

Posted: 07/03/18

The Advertising Standards Authority (ASA) has today taken action against four of the main operators in the secondary ticketing sector (StubHub UK, viagogo AG, Seatwave Ltd, GET ME IN! Ltd), banning the misleading presentation of pricing information on their websites.


Follow us on twitter @ctsi_uk

© 2018 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


Website by: