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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


A victim of illegal money lending scheme wins CTSI Hero Award

Posted: 09/10/20

At an online ceremony on Friday 9 October, the Chartered Trading Standards Institute (CTSI) recognised the victim of an illegal money lending scam by awarding her a CTSI Hero Award.

Consumer Codes Scheme celebrates over five years of success with ADR

Posted: 01/10/20

The Consumer Codes Approval Scheme (CCAS) today celebrates over five years of success.

CCAS ADR scheme booms with new business members

Posted: 01/10/20

The Consumer Codes Approval Scheme (CCAS) today celebrates over five years of success. The ADR regulations, launched in 2015, improve relations between consumers and traders by encouraging dispute resolution before going to court.

Jury service scam text targets public

Posted: 21/09/20

The Chartered Trading Standards Institute (CTSI) has uncovered evidence of a series of bogus texts inviting recipients to perform jury service or delay it at cost.

The Motor Ombudsman invites customers to shine the spotlight on Garage Stars for inaugural awards

Posted: 08/09/20

The Motor Ombudsman’s Garage Star Awards, launching today, have been designed to recognise individuals, teams and businesses that have gone the extra mile during the past 12 months within its nationwide accredited network


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