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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Amazon phishing scam resurfaces

Posted: 17/07/20

The Chartered Trading Standards Institute (CTSI) has picked up further evidence of ongoing scams targetting Amazon Prime subscribers.

Highlighting the local authority regulatory services response during the Covid pandemic in Scotland

Posted: 16/07/20

Since the Scottish Government tasked Scottish local authorities with the enforcement of The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020 , their Environmental Health and Trading Standards (EH&TS) teams have responded to record numbers of requests for help and advice from business, and enquiries and complaints around compliance.

Phoney gas bills sent to email inboxes

Posted: 13/07/20

The Chartered Trading Standards Institute (CTSI) has received evidence of fake gas bills sent to the public via email.

CCAS celebrates five years of ADR with £12.7M consumer recovery

Posted: 09/07/20

The Consumer Codes Approval Scheme (CCAS) celebrates five years of Alternative Dispute Regulations (ADR) consumer regulations and its achievements during this period.

Scammers target homeworkers via Zoom

Posted: 08/07/20

The Chartered Trading Standards Institute (CTSI) has received evidence of a new scam targeting homeworkers on video communications platform, Zoom.


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