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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Hero Awards: Northern Ireland banker recognised as a hero for saving consumers £1.2m

Posted: 20/06/18

Customer Protection Manager, Simon Skinner, 45, of Northern Ireland-based RBS/Ulster Bank has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having saved consumers an incredible £1.2m in safeguarding them from potential scams.

Hero Awards: National Trading Standards’ consumer protection work hailed as heroic

Posted: 20/06/18

National Trading Standards (NTS), one of the leading investigators into trading standards offences, have been presented with the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI).

Hero Awards: Consumer champion Martin Lewis receives national hero award

Posted: 20/06/18

Martin Lewis, who has become one of the nations’ most trusted and prolific consumer champions after setting up the MoneySavingExpert.com website for just £100, has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI).

One-way ticket to prison for crooked travel agent who stole almost £70k from unsuspecting holidaymakers

Posted: 20/06/18

Massive fraudulent operation sees rogue travel agent guilty of 6 counts including fraud. He conned dozens of families with his plane ticket scam and demanded bank transfers to cover his tracks.

Consumer protection ‘heroes’ celebrated with national awards

Posted: 18/06/18

The Chartered Trading Standards Institute (CTSI) proudly presents this year’s champions of consumer protection and trading standards to be celebrated with the presentation of a national ‘Hero Award’ on Wednesday 20 June, at One Great George Street.


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