CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
It is of vital importance to check for outstanding recalls and immediately register products when buying online, according to consumer advice from the Organisation for Economic Cooperation and Development (OECD).
A national day of joint enforcement action, Operation Rogue Trader, saw trading standards work alongside police to target rogue traders and aggressive doorstep sellers last month.
Members of the Chartered Trading Standards Institute (CTSI) gathered last Friday to pay their respects to weights and measures colleagues who gave their lives during the First and Second World Wars.
UK consumers are turning in their droves to consumer advice organisation UK European Consumer Centre (UK ECC) for help in sorting out disputes with traders based in a European country outside the UK.
A whopping 51% more UK consumers asked for help last year from the UK European Consumer Centre (UK ECC) in dealing with complaints linked to EU traders.