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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
Stay safe when shopping online
Posted: 15/11/18
It is of vital importance to check for outstanding recalls and immediately register products when buying online, according to consumer advice from the Organisation for Economic Cooperation and Development (OECD).
Police and trading standards join forces to tackle rogues
Posted: 09/11/18
A national day of joint enforcement action, Operation Rogue Trader, saw trading standards work alongside police to target rogue traders and aggressive doorstep sellers last month.
Institute remembers its fallen heroes
Posted: 09/11/18
Members of the Chartered Trading Standards Institute (CTSI) gathered last Friday to pay their respects to weights and measures colleagues who gave their lives during the First and Second World Wars.
Transport tops the list of complaints for UK consumers
Posted: 08/11/18
UK consumers are turning in their droves to consumer advice organisation UK European Consumer Centre (UK ECC) for help in sorting out disputes with traders based in a European country outside the UK.
50 per cent increase in UK consumers asking for help from consumer advice organisation
Posted: 30/10/18
A whopping 51% more UK consumers asked for help last year from the UK European Consumer Centre (UK ECC) in dealing with complaints linked to EU traders.
