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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

Hundreds of consumer protection professionals trained to detect fake PPE

Posted: 22/05/20

The Office for Product Safety & Standards (OPSS) and the Chartered Trading Standards Institute (CTSI) are delivering a series of webinars focussing on the identification and classification of PPE alongside identifying active ingredients and checking labelling and effectiveness claims.

Reluctance to seek medical care drives counterfeit medicine

Posted: 21/05/20

People are buying prescription-based medicines over the internet rather than seek medical advice says Phil Lewis, Director General of the Anti-Counterfeiting Group (ACG).

98% of London businesses respecting lockdown

Posted: 18/05/20

Most London businesses have so far respected the law on business closure, according to data from London borough enforcement teams.  Just 2% of the businesses visited over the past two months have had to be instructed to close by local authority officers.

Fake council tax COVID-19 scam emails target public in lockdown

Posted: 15/05/20

An email scam, claiming to offer a council tax reduction is hitting inboxes during the lockdown. The phoney email, clad in UK Government branding, and signed off from 'The Government Digital Service Team', offers a supposed council tax reduction. The email quotes the annual reduction amount and asks the recipient to click a link to "claim your council tax reduction now".

New COVID-19 food businesses guide launches

Posted: 14/05/20

The COVID-19 coronavirus and the resulting lockdown has changed our lives drastically in a short time. Everyone has had to change the way they live, work and conduct their business. The closures of all pubs and restaurants have hit a UK industry worth over £40bn, and many fear long-term damage to the industry. 


Many businesses are exploring, and others have already begun diversifying their business model to adapt to "the new normal". To aid this, the Chartered Trading Standards Institute (CTSI), and the Department for Business, Energy & Industrial Strategy (BEIS) have launched a free expert guide on business diversification during the pandemic.

Follow us on twitter @ctsi_uk

  • Phoney gas bills sent to email inboxes The Chartered Trading Standards Institute (CTSI) has received evidence of f… https://t.co/vZqmM7plqU

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