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CTSI can provide expert expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

New guidance for retailers follows super-complaint

Posted: 07/12/16

New guidance aimed at stopping misleading and confusing pricing tactics used by some retailers has been published today, to help consumers get a fair deal.

Poundworld guilty of selling faulty phone charger kits

Posted: 06/12/16

Giant discount retailer Poundworld has been prosecuted by Carmarthenshire County Council and ordered to pay more than £190,000 in fines and costs after selling thousands of faulty phone charger kits with forged safety test certificates to consumers in the UK.


Disabilities: know your rights when travelling by plane

Posted: 03/12/16

December 3 is the International Day of Persons with Disabilities. Consumer advice organisation the UK European Consumer Centre (as part of the European Consumer Centres Network - ECC-Net) is drawing attention to the rights and problems of air passengers with disabilities or reduced mobility.

Latest CPPD documents published by CTSI

Posted: 02/12/16

We are pleased to inform those registered into the CPPD scheme and those that are Chartered Trading Standards Practitioners (CTSP) that the latest CPPD handbook, Form 4, and Form 2 are now available on the CTSI website.

Warning over fake chargers and second-hand electrics

Posted: 02/12/16

People are being urged to think twice when they buy second-hand electrical goods or cheap and often counterfeit chargers after investigators found that many of them are unsafe.

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