Login / Register/ Consumer Helpline 03454 04 05 06

News room

CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Institute remembers its fallen heroes

Posted: 09/11/18

Members of the Chartered Trading Standards Institute (CTSI) gathered last Friday to pay their respects to weights and measures colleagues who gave their lives during the First and Second World Wars.

Transport tops the list of complaints for UK consumers

Posted: 08/11/18

UK consumers are turning in their droves to consumer advice organisation UK European Consumer Centre (UK ECC) for help in sorting out disputes with traders based in a European country outside the UK.

50 per cent increase in UK consumers asking for help from consumer advice organisation

Posted: 30/10/18

A whopping 51% more UK consumers asked for help last year from the UK European Consumer Centre (UK ECC) in dealing with complaints linked to EU traders.

Stay safe with fireworks

Posted: 26/10/18

Bonfire Night is one the highlights of the British autumn, but whilst fireworks can be captivating, they can post a serious risk if due care is not taken.

Make Halloween the right kind of scary

Posted: 25/10/18

Halloween, the annual celebration of all things scary, loved by children and adults alike. Whether dressing up to go ‘trick-or-treating’, or heading to a ghoulish fancy dress party, costumes play a huge part in the festivities. But while frights might be on the menu, it’s important you stay safe on Halloween.


Follow us on twitter @ctsi_uk

© 2019 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


Website by: