Login / Register/ Consumer Helpline 03454 04 05 06

News room

CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Trading Standards in Scotland act to drive consumer complaints about motor cars off the number 1 spot

Posted: 17/09/19

Consumer complaints about second-hand cars have topped the complaints “league table” in Scotland for many years. Common problems include mechanical issues, misdescribed cars and history. Local authority Trading Standards services tackle the issues in partnership with Advice Direct Scotland, giving advice, carrying out investigations and taking action to protect motorists.

Unacceptable level of sales of tobacco and vaping products to young people across Scotland is tackled by Trading Standards

Posted: 16/09/19

Test purchases conducted by local authority Trading Standards services across Scotland in the financial year 2018/19 have shown that shops are still selling tobacco and nicotine vaping products (NVPs) to children under the permitted age of 18.

Scotland-wide awareness campaign to highlight consumer protection issues

Posted: 16/09/19

SCOTSS (the Scottish trading standards chief officers’ organisation) has launched Scottish Trading Standards Week, a five-day consumer protection campaign, aimed at raising awareness and highlighting the good work that is carried out by local authority trading standards in Scotland.

Tenants warned to beware of rogue letting agents as new figures show more than 46% don’t comply with the law

Posted: 13/09/19

London Trading Standards (LTS) has today issued a stark warning to tenants: understand your rights or you risk being ripped off by rogue letting agents.

London retailer agreement launched to crackdown on underage knife sales

Posted: 11/09/19

London Trading Standards (LTS), which represents 33 local authorities in London, is joined by the Deputy Mayor of London and the Metropolitan Police for the launch of the Responsible Retailer Agreement (RRA) on knife sales. 


Follow us on twitter @ctsi_uk

© 2020 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


Website by: