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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


London Trading Standards Week 2019

Posted: 09/09/19

London Trading Standards Week (LTS Week) will today kick off its consumer rights and awareness campaigns across the capital to help highlight how local council trading standards is tackling business crime and keeping Londoners safe.

Have you got a story to tell?

Posted: 30/08/19

Consumer advice organisation UK European Consumer Centre is seeking case studies of UK consumers it has helped who have benefitted from the consumer protection legislation introduced as a result of the UK’s membership of the European Union

Retailers urged to do more to stop the sale of knives to under 18s

Posted: 29/08/19

New test purchasing data* published today shows that children have been able to buy knives from small independent stores and some of the biggest names on the high street, despite the major retailers pledging** to stop the sale of knives to children. 

Whirlpool to immediately issue full product recall of 800,000 dangerous tumble dryers

Posted: 11/07/19

The Department for Business, Energy and Industrial Strategy has announced that Whirlpool will issue a full product recall of all unmodified tumble dryers from consumers’ homes. The intervention follows a review by the Office for Product Safety and Standards (OPSS), where, on 4 June it notified Whirlpool of their intention to serve a Recall Notice of as many as 800,000 remaining unmodified tumble dryers still in use.

Button batteries potential death risk to children warns Office for Product Safety and Standards

Posted: 27/06/19

Button batteries “can kill a child” if accidentally swallowed, says the Office for Product Safety and Standards (Office). Guidance issued by the Office follows a report published by the Healthcare Safety Investigation Branch (HSIB) on Thursday after the death of a three-year-old girl last year when she swallowed a 23mm button battery.


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