CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading standards report on EU Exit released today by the Chartered Trading Standards Institute (CTSI).
The National Trading Standards (NTS) Scams Team receive thousands of scam mailings every year from their dedicated Scam Marshals from all over the UK.
The Chartered Trading Standards Institute (CTSI) is issuing a Christmas gift safety warning about products sold on online marketplaces.
OPSS has produced safety tips on how to shop safely online for children’s Christmas toys.
With COVID-19 restrictions closing much of the high street, this year's Black Friday and Cyber Monday, on Friday 27 and Monday 30 December respectively are likely to see another surge in online sales.