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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Timeshare fraudster jailed

Posted: 04/05/18

Francis ‘Frank’ Madden was this week sentenced to a total of 40 months for his leading role in a number of timeshare related fraudulent businesses. 

Digital ID Card makes it safer for young people to prove their identity, online and in person

Posted: 03/05/18

UK proof of age/ID card issuer CitizenCard has teamed up with digital identity app Yoti to offer a new £9 digital ID solution. Anyone in the UK can apply for a Yoti CitizenCard which can then be used as an affordable and safer way of proving their identity, both online and in person.

CTSI urges victims of scams who used Western Union to claim a refund

Posted: 02/05/18

British consumers who lost money to scams which used Western Union wire transfers can file to claim their money back until 31 May 2018, the Chartered Trading Standards Institute (CTSI) has learned.

Hackney cosmetics retailer fined £60k for selling dangerous skin lightening products

Posted: 26/04/18

A Hackney hair and cosmetics store has been hit with a record fine after illegally selling dangerous skin lightening products.

Faulty second-hand electrical goods could cost lives, warns CTSI

Posted: 10/04/18

Second-hand electrical retailers who sell faulty goods are putting lives at risk, warns the Chartered Trading Standards Institute.


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