CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
The Chartered Trading Standards Institute (CTSI) urges businesses to become a member of the Consumer Codes Approval Scheme (CCAS), which is key to strengthening consumer confidence and protection by adopting more effective methods such as Alternative Dispute Resolution (ADR).
Test purchases conducted by London Trading Standards (LTS) have shown that shops in London are still selling knives and alcohol to children as young as 13. Tobacco was also high on the list of age-restricted products sold to children, with tobacco being sold to 14-year olds.
Trading Standards services in London are working together to help tackle problems with letting agents who aren’t complying with the law and are leading nationally on this issue.
An estimated fifth of used cars advertised through online platforms have unresolved or outstanding safety issues, warns London Trading Standards (LTS) in light of its recent research.
Londoners have been prevented from being ripped off by over £2 million over the last 12 months, thanks to trading standards tackling rogue traders across the capital.