Login / Register/ Consumer Helpline 0808 223 1133

News room

CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Businesses join forces to combat COVID-19 scams

Posted: 14/05/20

Remote working increasing business exposure to fraud
More than 100 organisations are spearheading a new initiative to combat fraud against businesses as more companies and employees adjust to working from home during the COVID-19 pandemic, increasing their exposure to sophisticated business scams.

Correction to coronavirus travel industry guide

Posted: 13/05/20

The Chartered Trading Standards Institute (CTSI) issues a correction to its coronavirus travel industry guide on the Business Companion website.

New Covid-19 app exploited by fraudsters to scam public

Posted: 12/05/20

The UK Government is currently trialling a new COVID-19 coronavirus contact tracing app on the Isle of Wight. Many expect that the app will roll out to the rest of the country later this year.

UK ECC celebrates Europe Day

Posted: 11/05/20

The UK European Consumer Centre (UK ECC) celebrated Europe Day on Saturday, May 9, commemorating the Schuman Declaration. The statement is considered to be the first step towards the creation of the European Community (EC) and latterly the European Union (EU). 

Fake pet ads plague public during coronavirus lockdown

Posted: 06/05/20

The lockdown response to the COVID-19 coronavirus pandemic has led to many people feeling socially isolated. The 'new normal' has led to a rise in people looking for a furry companion to keep them company, with adverts for dogs, cats and other animals filling social media and pet sale platforms. 


Follow us on twitter @ctsi_uk

  • Phoney gas bills sent to email inboxes The Chartered Trading Standards Institute (CTSI) has received evidence of f… https://t.co/vZqmM7plqU

  • CCAS is going from strength to strength. More consumers are protected through it than ever before. https://t.co/AlDJBSnwe6

  • CCAS celebrates five years of consumer ADR regulations. CCAS now protects almost £135bn of consumer transactions,… https://t.co/oDYwQWefsD

© 2020 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


Website by: