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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Take charge of battery safety, vapers urged by Office for Product Safety and Standards

Posted: 17/02/20

Safety concerns over the incorrect use of batteries and chargers in vapes are prompting a public awareness campaign for ‘vapers’ to take charge of battery safety.

New government-backed care home complaints guide launched

Posted: 14/02/20

The Chartered Trading Standards Institute (CTSI) announces the launch of a new complaints guidebook for the UK care homes industry.

 

Valentine's Day - is it love or is it a scam?

Posted: 13/02/20

The Chartered Trading Standards Institute (CTSI) has issued a warning on the dangers of romance scams to would-be star-crossed lovers for this year's Valentine's Day.

Call & Contact Centre Expo 2020

Posted: 04/02/20

CTSI Contact Services will be exhibiting at the Call & Contact Centre Expo on 18 and 19 March this year at Excel London.

David Waters jailed for 2 years and 8 months for misleading vulnerable customers

Posted: 19/12/19

Suffolk businessman, David Waters (71 of Manwick Road, Felixstowe), has today (19 December 2019) received a 32-month custodial sentence.


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