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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Trading standards tackle rogue rental agencies in Tower Hamlets

Posted: 17/07/18

The London borough of Tower Hamlets has been cracking down on landlords and letting agents failing to list fees and uphold decent standards in their properties.

Southwark Council combats “modern slavery”

Posted: 11/07/18

Southwark Council wins a long fight to strip a Peckham convenience store of its licence, following allegations of illegal workers being employed in conditions described as akin to “modern slavery” by District Judge, Julie Cooper, at Camberwell Green Magistrates’ Court, on 28 June.

Consumer advice organisation UK ECC welcomes broadening of package travel rules for holidaymakers

Posted: 28/06/18

Consumer advice organisation UK European Consumer Centre has welcomed news that more UK holidaymakers are to get protection when they book holidays.

CTSI scheme sees consumer help rise by 85% in last year

Posted: 27/06/18

The Consumer Codes Approval Scheme (CCAS) has seen an 85% year-on-year rise in the number of consumers assisted, according to its annual report published today. Numbers rose by 31,694 over the 2016/17 period.

New website provides one-stop shop for postal surcharge concerns

Posted: 22/06/18

The issue of parcel surcharging has long been a bone of contention for many internet shoppers.  However, consumers across the United Kingdom, and especially those living in Northern Ireland and the Highlands and Islands of Scotland are now set to benefit from the launch of a new website which provides a one stop shop to acknowledge these concerns.


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