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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Love rats target isolated public during coronavirus measures

Posted: 03/09/20

Romance scams are not new, but sadly the Chartered Trading Standards Institute (CTSI) has uncovered evidence of scams targeting those isolated due to COVID-19 coronavirus regulations.

Demand for UK ECC consumer dispute service rockets in 2020

Posted: 02/09/20

Demand by UK consumers for help from the cross-border dispute help and advice service UK European Consumer Centre (UK ECC) has rocketed by 34% in 2020.

Basildon Consumer Centre staff face job losses without new EU/UK agreement

Posted: 19/08/20

Staff at Basildon's UK European Consumer Centre (UK ECC) face redundancy if the UK Government and the EU fail to agree on its future role before December 31.

Bogus calls from fake bank security teams target public

Posted: 13/08/20

The Chartered Trading Standards Institute (CTSI) has received intelligence on a scam involving callers pretending to be from a bank security team. 

Hero Awards 2020

Posted: 05/08/20

A video message from CTSI Chief Executive Leon Livermore about the upcoming Hero Awards to be held at our Virtual Symposium October 5- 9, 2020.


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