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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

Coronavirus nuisance call wave hits public

Posted: 01/05/20

The Chartered Trading Standards Institute (CTSI) has received intelligence on a series of nuisance and scam calls hitting households throughout the UK.

Whirlpool initiates recall for 21 further washing machine

Posted: 30/04/20

Whirlpool has announced the recall of a further 21 washing machine models among its Hotpoint brand range.

Coronavirus crisis: New guide for travel industry launched

Posted: 29/04/20

Business Companion has launched a free online guide for travel industry businesses caught amidst the COVID-19 coronavirus pandemic.

Codes scheme now protects almost £135bn of consumer transactions

Posted: 28/04/20

In what was an excellent year for the scheme, business members increased to 68,809 from 52,003 in 2018, representing a 32% year-on-year membership growth.  

Coronavirus rogues darken doorsteps nationwide

Posted: 27/04/20

The COVID-19 coronavirus pandemic has led to an explosion of scams online, on the phone and the doorstep.

Over the past six weeks, the Chartered Trading Standards Institute (CTSI) has received numerous reports of opportunists darkening the doorsteps of vulnerable people throughout the country.

Follow us on twitter @ctsi_uk

  • Phoney gas bills sent to email inboxes The Chartered Trading Standards Institute (CTSI) has received evidence of f… https://t.co/vZqmM7plqU

  • CCAS is going from strength to strength. More consumers are protected through it than ever before. https://t.co/AlDJBSnwe6

  • CCAS celebrates five years of consumer ADR regulations. CCAS now protects almost £135bn of consumer transactions,… https://t.co/oDYwQWefsD

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