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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Business saving consumers potentially millions from fraud earns CTSI Hero Award

Posted: 26/06/19

Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.

Hero Awards: Community scams awareness schemes earn NatWest in Norfolk a CTSI Hero Award

Posted: 26/06/19

NatWest in Norfolk has received the prestigious Financial Institution Award from the Chartered Trading Standards Institute for its outstanding contribution to scams awareness and consumer protection in the community.

Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given CTSI Hero Awards

Posted: 26/06/19

A life-long volunteer, a wounded veteran and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the Chartered Trading Standards Institute (CTSI) Brian Smith Hero Award.

Hero Awards: Neighbour’s valour saves vulnerable couple from rogue trader con

Posted: 26/06/19

Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the Chartered Trading Standards Institute (CTSI) Hero Award following her bold scam interruption.

Hero Awards: Loan shark victim receives Hero Award for bravery

Posted: 26/06/19

A loan shark victim who was driven to the brink of suicide has been awarded the CTSI Brian Smith Hero Award by the Chartered Trading Standards Institute (CTSI) for his courage and bravery throughout his harrowing ordeal.


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