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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

Clarity sought over future of UK European Consumer Centre

Posted: 28/10/20

The UK European Consumer Centre (UK ECC), a consumer service joint-funded by the UK Government and the EU could face closure, and its staff made redundant if action is not taken to retain its funding after December 31.

CTSI welcomes Virgin Holidays' £203m customer refund commitment

Posted: 27/10/20

The Chartered Trading Standards Institute (CTSI) supports the action of the Competition and Markets Authority (CMA) to have Virgin Holidays refund all customers whose package holidays were cancelled due to the COVID-19 pandemic.

Phoney COVID marshals targeting doorsteps

Posted: 23/10/20

The Chartered Trading Standards Institute (CTSI) has received reports of incidences involving people pretending to be COVID marshals and medical professionals to gain access to people's homes.

Stay safe at home this Firework Season

Posted: 20/10/20

The Office for Product Safety and Standards (OPSS) and the Chartered Trading Standards Institute (CTSI) are advising the public to stay safe at home this Firework Season due to the cancellation of public displays because of COVID-19 measures and the likely rise of home displays.

Keep safe and avoid a Halloween horror

Posted: 19/10/20

The Chartered Trading Standards Institute (CTSI) is warning the public to keep safe this Halloween by following its safety guidance.

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