CTSI can provide expert expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
Giant discount retailer Poundworld has been prosecuted by Carmarthenshire County Council and ordered to pay more than £190,000 in fines and costs after selling thousands of faulty phone charger kits with forged safety test certificates to consumers in the UK.
December 3 is the International Day of Persons with Disabilities. Consumer advice organisation the UK European Consumer Centre (as part of the European Consumer Centres Network - ECC-Net) is drawing attention to the rights and problems of air passengers with disabilities or reduced mobility.
We are pleased to inform those registered into the CPPD scheme and those that are Chartered Trading Standards Practitioners (CTSP) that the latest CPPD handbook, Form 4, and Form 2 are now available on the CTSI website.
People are being urged to think twice when they buy second-hand electrical goods or cheap and often counterfeit chargers after investigators found that many of them are unsafe.
Consumer advice organisation the UK European Consumer Centre is advising UK consumers to be 'switched on' to their rights when shopping for electrical goods online within Europe.