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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

Fake council tax COVID-19 scam emails target public in lockdown

Posted: 15/05/20

An email scam, claiming to offer a council tax reduction is hitting inboxes during the lockdown. The phoney email, clad in UK Government branding, and signed off from 'The Government Digital Service Team', offers a supposed council tax reduction. The email quotes the annual reduction amount and asks the recipient to click a link to "claim your council tax reduction now".

New COVID-19 food businesses guide launches

Posted: 14/05/20

The COVID-19 coronavirus and the resulting lockdown has changed our lives drastically in a short time. Everyone has had to change the way they live, work and conduct their business. The closures of all pubs and restaurants have hit a UK industry worth over £40bn, and many fear long-term damage to the industry. 


Many businesses are exploring, and others have already begun diversifying their business model to adapt to "the new normal". To aid this, the Chartered Trading Standards Institute (CTSI), and the Department for Business, Energy & Industrial Strategy (BEIS) have launched a free expert guide on business diversification during the pandemic.

Businesses join forces to combat COVID-19 scams

Posted: 14/05/20

Remote working increasing business exposure to fraud
More than 100 organisations are spearheading a new initiative to combat fraud against businesses as more companies and employees adjust to working from home during the COVID-19 pandemic, increasing their exposure to sophisticated business scams.

Correction to coronavirus travel industry guide

Posted: 13/05/20

The Chartered Trading Standards Institute (CTSI) issues a correction to its coronavirus travel industry guide on the Business Companion website.

New Covid-19 app exploited by fraudsters to scam public

Posted: 12/05/20

The UK Government is currently trialling a new COVID-19 coronavirus contact tracing app on the Isle of Wight. Many expect that the app will roll out to the rest of the country later this year.

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