Login / Register/ Consumer Helpline 03454 04 05 06

News room

CTSI can provide expert expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Poundworld guilty of selling faulty phone charger kits

Posted: 06/12/16

Giant discount retailer Poundworld has been prosecuted by Carmarthenshire County Council and ordered to pay more than £190,000 in fines and costs after selling thousands of faulty phone charger kits with forged safety test certificates to consumers in the UK.

 

Disabilities: know your rights when travelling by plane

Posted: 03/12/16

December 3 is the International Day of Persons with Disabilities. Consumer advice organisation the UK European Consumer Centre (as part of the European Consumer Centres Network - ECC-Net) is drawing attention to the rights and problems of air passengers with disabilities or reduced mobility.

Latest CPPD documents published by CTSI

Posted: 02/12/16

We are pleased to inform those registered into the CPPD scheme and those that are Chartered Trading Standards Practitioners (CTSP) that the latest CPPD handbook, Form 4, and Form 2 are now available on the CTSI website.

Warning over fake chargers and second-hand electrics

Posted: 02/12/16

People are being urged to think twice when they buy second-hand electrical goods or cheap and often counterfeit chargers after investigators found that many of them are unsafe.

Get 'switched on' to your rights, urges consumer advice body UK ECC in National Consumer Week

Posted: 30/11/16

Consumer advice organisation the UK European Consumer Centre is advising UK consumers to be 'switched on' to their rights when shopping for electrical goods online within Europe.


Follow us on twitter @ctsi_uk

© 2017 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879


Website by: