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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
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YouGov survey reveals over 2.6 million UK adults scammed since lockdown
Posted: 09/23/2021
A survey released by the Chartered Trading Standards Institute (CTSI) revealed that 5% (over 2.6 million)* of UK adults online were scammed since the first COVID-19 lockdown in March 2020.
Media Notice: Accreditation opens for CTSI Symposium 2021
Posted: 09/06/2021
CTSI Symposium, a key event in the UK's consumer protection calendar, will be held at Birmingham's Eastside Rooms on September 28-30, 2021. The event, the UK's largest gathering of trading standards professionals, celebrates the 140th year the trading standards profession has come together since 1881.
Public sent phoney texts for NHS COVID-19 Passes
Posted: 08/20/2021
The Chartered Trading Standards Institute (CTSI) has been sent evidence of a text scam themed around the NHS COVID pass.
Big increase in in-depth cases for UK International Consumer Centre
Posted: 08/17/2021
The UK International Consumer Centre (UKICC) saw a busy first six months of 2021, with demand for its services being boosted by UK consumers experiencing Brexit-related problems such as customs and unexpected delivery charges with non-UK traders, as well as COVID-19 issues.
John Herriman, CTSI Chief Executive discusses the launch of the BEIS consultation
Posted: 07/20/2021
Today sees the long-awaited publication of the BEIS Consultation - “Reforming Competition and Consumer Policy: Driving Growth and Delivering Competitive Markets that Work for Consumers”.
