Consumer Vulnerability Webinar for Business

Join CTSI Lead Officer Louise Baxter as she explores the area of Consumer Vulnerability and how businesses can identify it and assist those affected by it.

This free 2-hour webinar is suitable for businesses of all sizes and will provide guidance on consumers who may be vulnerable and the steps they need to take to ensure your business complies with consumer law.

This session will cover:

• Introduction and background
• Types of vulnerability
• Understanding vulnerability
• Things to consider
• Vulnerability Checklist

Date:	Time:	Location:
20 November 2023	10:00 - 12:00	Via MS Teams	Book Now
27 November 2023	10:00 - 12:00	Via MS Teams	Book Now

2-hours CPPD

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