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Plenaries and Masterclasses

Plenary One - Monday 10 June 2019

Hot Topic: The Local and National Enforcement Framework – is it fit for purpose?

In the context of the green (poss. white) paper, what changes are needed to ensure local and national enforcers work together within an effective framework for protecting consumers? The panel discussion offers an opportunity for delegates to hear views and express points from the main players on the successes/tensions and possible changes that arise from the green paper/white paper on the enforcement landscape. 

Learning outcomes

Delegates will gain an understanding of the current issues/tensions between local and national enforcement at the key time as Government throws the matter open in the green/white paper discussions

Keynote speech

Kelly Tolhurst MP, Minister for Small Business, Consumers and Corporate Responsibility

Facilitator

Craig McClue, Head of Policy; Chartered Trading Standards Institute

Panel

Lord Toby Harris, Chair, National Trading Standards Board

Sue Davies, Strategic Policy Partner, Which?

George Lusty, Senior Director for Consumer Protection, Competition and Markets Authority

Graeme Paton, Trading Standards Manager, Aberdeen City Council & Vice Chair SCOTSS

Plenary Two - Tuesday 11 June 2019

Major regulatory issues – are we ready to protect consumers?

Recent crises may have changed views on regulation.  Whether it’s tumble dryers catching fire in homes, consumers being tricked into eating horsemeat, car traders cheating consumers on emissions - or the horrific sight of a high-rise building inferno - regulation and regulators matter.  The question remains, in the current landscape, have we learnt the lessons from the past and are we ready to respond effectively? Local authority services will be engaged as the relationships between specific local and national enforcement bodies are subject to strong ongoing debate in trading standards.

Learning outcomes

Delegates will gain an understanding of the roles/ambitions of ‘national’ regulators such as OPSS/FSA and become aware of the preparedness for major regulatory challenges

Facilitator

David Riley, Chair, Chartered Trading Standards Institute

Panel

Graham Russell, CEO, Office for Product Safety and Standards

Michael Jackson, Head of Regulatory Standards and Assurance, Food Standards Agency

Steph Young, CTSI Lead Officer Agriculture and Animal Health 

Graham Venn,  Regulatory Expert & Former Head of Service

 Plenary Three - Wednesday 12 June 2019

The Psychology of Consumers: What drives their purchase decisions and can make them fall for scams?

This plenary session looks to explore what happens in each of our minds when we deal with offers and deals on a regular basis.  Why do consumers fall for scams?   How do we understand the information presented to us and why do informed consumers still make decisions that are negative?

Speaker

Tim Harford

Tim Harford is an economist, writer and broadcaster. Author of the best-selling‘The Undercover Economist’, ‘Messy’ and ‘Fifty Things that Made the Modern Economy’, Tim will deliver a lecture on the psychology of scams for our third plenary.

 

Plenary One - Hot Topic – The Local and National Enforcement Framework – is it fit for purpose?

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Plenary Two: Major regulatory issues – are we ready to protect consumers?

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Plenary Three: The Psychology of Consumers: What drives their purchase decisions and can make them fall for scams?

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Masterclass Monday - 5 Paper Buildings

A Masterclass from 5pb, Ancillary Orders: Choosing the Right Add-Ons

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Masterclass Tuesday - Drystone Chambers

A Masterclass from Drystone Chambers - A review of sentencing in consumer crime. Is it time for guidelines?

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Masterclass Wednesday - Gough Square Chambers

A Masterclass from Gough Square Chambers, ‘How to deliver the goods’

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