Loginiknowa
Contact details
Address
Suite 1
Concept House
23 Billet Lane
Hornchurch
RM11 1XP
Contact information
Tel: +440330 822 7530
E-Mail: [email protected]
Web: Alternative Dispute Resolution | Fast Property Dispute Resolution | iknowa | iknowa
Type or sector of disputes
The entity is competent for disputes in the following sectors
- Home improvement and construction services
- Installation and maintenance services (including energy and retrofit works)
- Trade services and consumer-facing contractor work
The entity is competent for disputes initiated by
- Consumers
The entity is competent for disputes against traders established in
- UK
Procedure
Fees
- Free to consumer
Language(s)
The entity is handling the procedure in the following languages:
- English
Average length of the procedure (in days or months)
- 45 calendar days
Conduct of the procedure
- Writing
Grounds for refusal
- The customer has not first attempted to resolve the complaint directly with the trader
- The dispute is currently being, or has been in the past, considered by another ADR scheme or court
- The complaint is frivolous or vexatious
- The subject matter falls outside the scope of the scheme
- The complaint is submitted outside the applicable time limits
- The dispute is not suitable for ADR
