Login IconLogin/Member Area/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

Almost 90% of products entering UK fail safety tests

Almost 90% of products entering UK fail safety tests

Trading Standards issue pre-Christmas safety warning to consumers to be on guard from deadly toys, exploding batteries and electric shock from dangerous electrical products.

CTSI Hero Awards 2024 - Winners

CTSI Hero Awards 2024 - Winners

Our 19th annual Hero Awards ceremony took place on Tuesday, 10th December 2024, at the House of Commons - with MPs, dignitaries and more than 150 Trading Standards professionals from around the country all in attendance.

Banned American Candy for sale in UK

Banned American Candy for sale in UK

CTSI's latest release is warning the public about the health risks associated with American candy and snacks found on UK highstreets and for sale online.

Scammers use CTSI Logo to steal money

Scammers use CTSI Logo to steal money

Neither CTSI nor its members ever ask for funds to pursue cases. CTSI urges UK consumers to ignore and report any scammers using the CTSI Logo or other CTSI branding to deceive them into handing over money. 

What's the real cost of buying online?

What's the real cost of buying online?

New CTSI report released to spotlight issues with third-party sellers on online marketplaces and what needs to be done to tighten up the UK supply chain.

The Approved Code Scheme

The Approved Code Scheme

Run by CTSI and backed by government, the Approved Code Scheme helps consumers find reliable companies, who have all signed-up to strict Codes of Practice - while helping to raise business standards across our sectors.

‘Absolute chaos’ in food security

‘Absolute chaos’ in food security

CTSI's latest release explores how the next government must prioritise the resourcing of Trading Standards to avoid a major threat to food safety.

2 in every 3 drinks are short-measures

2 in every 3 drinks are short-measures

Sobering new research conducted by Trading Standards Officers around the UK finds that more than two thirds of beer and wine served in pubs and bars are short-measures. Read our report here.

Approved Codes (CCAS)
Consumer Help
Business Hub

Welcome to CTSI


Founded in 1881 (as the 'Incorporated Society of Inspectors of Weights and Measures'), today's Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the field of Trading Standards and Consumer Protection. After more than 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting UK consumers. To keep up-to-date with CTSI's work, you can register to the CTSI channel on WiredGov or follow us on X (previously Twitter), Facebook or LinkedIn.

Read more

 


Our CTSI Community

CTSI Members – and the wider Trading Standards profession – includes people from a diverse range of backgrounds, cultures and life experiences. We love meeting them all - and hearing about their work, their passions and their interests, learning about their various festivals and celebrations, and understanding what makes them tick.

Visit 'Our CTSI Community' pages for more

FEATURE - A-weigh in a Manger

FEATURE - A-weigh in a Manger

Jessica Merryfield reflect on Christmas and what the festivities mean to her as a committed Christian. She looks at the commercialisation of Christmas and how it has meant that the humble memories and stories from Christmas have often been replaced by lavish celebrations.

Read more

EVENT - Black History Month Exhibition (London)

EVENT - Black History Month Exhibition (London)

Extended until 31st January 2025 :  A new art exhibition at Westminster City Council’s headquarters - curated by CTSI Member and Fellow, Giles Speid, and coinciding with Black History Month - is now available to view until 7th January. Find out more.

Read more

© 2025 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: