Celebrating 10 Years of ADR

CTSI is celebrating 10 years of the Alternative Dispute Resolution Scheme (ADR), helping to resolve disputes between consumers and businesses without lengthy or expensive legal action.

Dangerous IV drip treatments

CTSI joins call to ban unregulated intravenous glutathione drips being used in the UK for skin lightening.

Urgent regulation of fat injections, fillers and botox needed

CTSI is calling for urgent regulation to clamp down on providers of potentially dangerous aesthetic procedures.

Crack down on 'Ghost' Number plates

CTSI calls for tougher penalties on plates linked with Organised Crime Groups.

Don't Come Unstuck!

CTSI is warning the public about harmful nail glue, that in the wrong hands can cause life-long health issues.

Beauty or Risk?

CTSI is issuing a warning to the public over Nasal Tanning Sprays that are linked with skin cancer.

The Cost of Animal Harm

CTSI is calling on the UK Government to urgently reform animal welfare legislation, amid a growing crisis of animals being left in a state of neglect and cruelty due to lack of funding.

Crackdown on fake shops

Partnership action tackles Britain's High Streets being overrun by Organised Crime Groups.

Rip-off Britain strikes again

UK Government told it must urgently “get to grips” with shoppers being ripped off - we explore the findings from the latest Consumer Detriment Survey.

Almost 90% of products entering UK fail safety tests

Trading Standards issue pre-Christmas safety warning to consumers to be on guard from deadly toys, exploding batteries and electric shock from dangerous electrical products.

Scammers using CTSI Branding to Deceive and Defraud Consumers

Neither CTSI nor its members ever ask for funds to pursue cases. CTSI urges UK consumers to ignore and report any scammers using the CTSI Logo or other CTSI branding to deceive them into handing over money.

The Approved Code Scheme

Run by CTSI and backed by government, the Approved Code Scheme helps consumers find reliable companies, who have all signed-up to strict Codes of Practice - while helping to raise business standards across our sectors.

Welcome to CTSI

Founded in 1881 (as the 'Incorporated Society of Inspectors of Weights and Measures'), today's Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the field of Trading Standards and Consumer Protection. After more than 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting UK consumers. To keep up-to-date with CTSI's work, you can register to the CTSI channel on WiredGov or follow us on X (previously Twitter), Facebook or LinkedIn.

Our CTSI Community

CTSI Members – and the wider Trading Standards profession – includes people from a diverse range of backgrounds, cultures and life experiences. We love meeting them all - and hearing about their work, their passions and their interests, learning about their various festivals and celebrations, and understanding what makes them tick.

Visit 'Our CTSI Community' pages for more

CTSI CELEBRATES... Disability Pride Month

July 2025 : July is Disability Pride Month - an opportunity to raise awareness and have positive conversations about disability in the workplace, and a chance to promote inclusion, awareness, and visibility of people with disabilities.