Login / Register/
Consumer Helpline delivered by Citizens Advice 0808 223 1133
Founded in 1881, the Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the fields of Trading Standards and Consumer Protection. After 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting British consumers.
If you are a UK Consumer, looking for help with a particular issue, our Consumer Help pages should point you in the right direction.
If you are a Trading Standards Professional and not yet a member of CTSI, you can read about our Member Categories, the Requirements for each level, Member Benefits, Annual Fees and lots more, in the Membership section.
Find out about becoming a CTSI Member
The CTSI Hero Awards is a fantastic opportunity to celebrate individuals or groups of people who make outstanding c… https://t.co/W5mA5t8rmy
Looking for job in Trading Standards? Subscribe to TS appointments and receive details of all the latest vacancies… https://t.co/VFaTDwLfGD
Job alert🚨 Do you have the ability to lead investigations into a wide range of complex criminal matters? Senior… https://t.co/O7wFvXz4c6