Wish you were clear!

CTSI calls for holiday protections to help consumers

The UK's leading Consumer Affairs and Trading Standards Event

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Two thirds of consumers want businesses to do more to protect them

The Consumer Codes scheme helps consumers make safer choices

CTSI welcomes calls for tougher vaping laws

CTSI supports ASH’s calls for tougher regulation to address the promotion of vapes

Dog lovers warned of ‘cynical’ new scam

People are being duped into paying for puppies they will never meet

CTSI welcomes Digital Markets, Competition and Consumers Bill

The Bill includes proposals to increase consumer protection

Problems buying abroad?

If you've encountered issues buying goods or services from abroad - or when on holiday - the UK International Consumer Centre provides free and impartial advice.

Welcome to CTSI

Founded in 1881 (as the 'Incorporated Society of Inspectors of Weights and Measures'), today's Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the field of Trading Standards and Consumer Protection. And, after more than 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting UK consumers. To keep up-to-date with CTSI's work, you can register to the CTSI Channel on WiredGov - or follow us on Twitter, Facebook or LinkedIn.

NEW HERE? If you are a consumer, looking for help or advice about a particular issue, our Consumer Help pages should point you in the right direction. Similarly, our Business Hub provides information for companies who are committed to helping UK consumers, and complying with all the relevant rules and regulations.

Alternatively, if you are a Trading Standards professional - and not yet a member of CTSI - you can read all about our member categories, the requirements for each level, member benefits and lots more, in our Membership Section. And, if you're looking to further your career in Trading Standards and Consumer Protection, you can browse current Vacancies on offer around the country, find out about the institute's Training, Qualifications and Development, or read the online version of our Journal of Trading Standards.