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Consumer Helpline delivered by Citizens Advice 0808 223 1133
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Consumer Helpline delivered by Citizens Advice 0808 223 1133
Founded in 1881, the Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the fields of Trading Standards and Consumer Protection. After 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting British consumers.
If you are a UK Consumer, looking for help with a particular issue, our Consumer Help pages should point you in the right direction.
If you are a Trading Standards Professional and not yet a member of CTSI, you can read about our Member Categories, the Requirements for each level, Member Benefits, Annual Fees and lots more, in the Membership section.
Find out about becoming a CTSI Member
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