Login / Register/
Consumer Helpline delivered by Citizens Advice 0808 223 1133
Login / Register/
Consumer Helpline delivered by Citizens Advice 0808 223 1133
Founded in 1881, the Chartered Trading Standards Institute (CTSI) is one of the world’s longest-established organisations dedicated to the fields of Trading Standards and Consumer Protection. After 140 years of progress, we remain immensely proud of our close association with the Trading Standards profession and the vital work it continues to do – promoting fair business practices, tackling rogue traders and, ultimately, protecting British consumers.
If you are a UK Consumer, looking for help with a particular issue, our Consumer Help pages should point you in the right direction.
If you are a Trading Standards Professional and not yet a member of CTSI, you can read about our Member Categories, the Requirements for each level, Member Benefits, Annual Fees and lots more, in the Membership section.
Find out about becoming a CTSI Member
CTSI and the Office for Product Safety and Standards working in partnership to deliver a countrywide programme of product safety and legal metrology
The new qualification for those working in Animal Health and Welfare
Developing leaders and enhancing capabilities to lead the profession through the next decade
Follow us on twitter @ctsi_uk2022.06.30 Safety Report: Rainbow Children's Handbell. See https://t.co/WiRpaQpRQj #recall https://t.co/QILHKHMiqb
2022.06.30 Recall: Babyway - Baby Bath Seat. See https://t.co/FOkknpfVO8 #recall https://t.co/9ByAVHY3Gu
2022.06.30 Recall: Sea-Doo - Spark Audio Portable System. See https://t.co/Xcw0LLhGiM #recall https://t.co/oe3cnWqnbf
© 2022 Chartered Trading Standards Institute. All rights reserved.
1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879
