CTSI has a long history of providing services to government and businesses. From consumer law training to bespoke technology systems, our expertise and highly regarded reputation makes us the perfect partners to help your business succeed.
The CTSI brand is trustworthy and reliable and synonymous in protecting consumers and business. Alignment with the CTSI brand offers a way for your business to distinguish its offering from that of your competitors.
Our extensive range of business expertise includes:
Do you need help handling your customer enquiries or dealing with complaints? Our experience contact centre team are proud to hold the highly regarded government-backed accolade of Customer Service Excellence, providing assurances that your customer service reputation is safe in our hands.
Since October 2015 traders, who have an unresolved dispute with a consumer, have been required, to give the consumer the details of an Approved Alternative Dispute Resolution (ADR) body and to indicate whether they are willing to use them or not.
CTSI Conference is the leading UK Consumer Affairs event where businesses can gain exposure to decision makers and key influencers from both public, private and third sector organisations.
If you want to record customer interaction more efficiently or use the latest online learning tools to ensure your team are up-to-speed on the latest company initiatives, we're able to call on our years of experience to quickly deliver innovative solutions that solve problems, improve efficiency and deliver value.
CTSI is a well established and respected events provider, with many years of experience and expertise in delivering a wide range of events including; training days, conferences, seminars, round-table discussions, telephone tutorials, examinations and award ceremonies.
How do you make sure your audience hears what you have to say? We deliver tailored business communications solutions to help businesses of all sizes on their journey to better communications.