Business Assistance and Support Hub (BASH)
BCCPS - Product Safety Certification
Find out about the Business Certificate of Competence in Product Safety (BCCPS) - our new certification for Product Safety professionals.
CTSI Conference 2024 - Leeds
Find out about the UK's leading Consumer Affairs and Trading Standards event - CTSI's flagship annual event - 18th-20th June, Leeds.
Welcome to CTSI's Business Assistance and Support Hub (BASH) - which brings together our various business information services and commercial products.
Here, you'll find lots of free advice - as well as a growing range of great value paid products and services - all designed to help your business comply with the UK's 300+ consumer protection laws. While finding your way may sound like a daunting prospect, CTSI is here to help you get it right.
In common with our members - who work in Trading Standards, Product Safety and Consumer Protection all around the country - the Chartered Trading Standards Institute is very proud to support the hundreds of thousands of decent, law-abiding companies, large and small, who respect the rights of consumers and go the extra mile to earn their continued custom. Working together, we can drive out rogue traders, fraudsters and other bad operators, helping fulfil our mission to make the UK a better, safer and more prosperous place to do business - for everyone.
Browse Selected Content :
Free, impartial legal guidance for businesses
Find out what our gold-standard Consumer Codes of Conduct scheme could mean for your business.
Our Business Support Services can help you build a better business.
NEW : BASH Academy
[FEB 2024] Following the successful launch of CTSI's new Business Certificate of Competence in Product Safety (BCCPS) training course (view our BCCPS Hub), CTSI's new BASH (Business Assistance and Support Hub) Academy is already working on a range of new business-targeted certifications and eLearning courses - all designed to help UK businesses comply with current UK consumer protection legislation and meet other legal requirements. According to Sue Steward, CTSI's Head of Qualifications and Training, the BASH Academy is currently developing a limited range of in-depth Business Certificates of Competency training courses, as well as an array of more general eLearning resources on a variety of high-demand subjects: "CTSI has always sought to ease the pressure on the trading standards profession by helping businesses meet their regulatory and legislative obligations. And CTSI's new BASH Academy provides a much-needed focal-point for delivering such a vital part of the institute's overall mission. Watch this space!"
CTSI Register of Commercial Contributors
[JAN 2024] CTSI is currently compiling a rolling Register of Commercial Contributors to CTSI's consumer protection activities - which will be published on our website and include companies that purchase our consumer protection or business compliance products, sponsor our real-world and online events or services, or contribute in some other way to our consumer protection work in the UK (and around the world).
Please click here to register your interest [Please Note: this link will be active once registration is open]. We'll send you occasional updates on our products and services (including details of any discounts or special offers you might be interested in) and let you know how you can get involved with other CTSI BASH initiatives. However, if you want to get more involved with CTSI's work, please consider becoming a Corporate Affiliate Member. As you might expect, the joining criteria is tough but nothing signals your rock-solid commitment to consumer protection more.
More about CTSI BASH
Why do we charge businesses for some of our services?
Although CTSI operates as an independent, non-profit organisation (with no shareholders, tech-billionaire bosses, or politicians to answer to) - and provides many free resources for both consumers and businesses alike - we also offer a range of paid products and services that help fund the public information campaigns, community outreach, and advocacy (i.e. policy shaping) work that sets CTSI apart from other similar organisations.
Nevertheless, where we do charge, we aim to stay as competitive as possible - and always offer great value for money. So, whether you run your own business or work with others, we hope you'll explore this section, consider investing in the future of your business, your employees and your customers - and encourage others to do the same.