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Annual Conference - 2024

Facing the Future

Innovate | Collaborate | Influence

CTSI’s Conference is the annual flagship event for those working in consumer protection and regulation. This three-day event provides unparalleled opportunities for professional development (CPD) as well as offering other benefits including:

  • thought-provoking, policy-led sessions and debate
  • training and knowledge sharing
  • industry-wide networking opportunities 

This year's event will take place at the Royal Armouries Museum. a world-class conference centre conveniently located on the virbrant dockside in central Leeds.

The theme for 2024 is Facing the Future and will focus on the emerging issues and opportunities of AI and Net-Zero. Keynote speakers will discuss opportunities for innovation, potetential threats and challenges and the impacts for regulators, businesses and how this influences the consumers protection landscape.

We are building on the success of last year's theme of Working in Partnership and will be teaming up with key partners and allied organisations in Leeds to harness the power of unity and strengthen our pursuit of ensuring a safe and fair evnironment for consumers and businesses alike - watch this space for announcements coming soon!

Attendance is free for all CTSI members and day-delegate rates are available for non-members... or why not become a member and attend for free!

For further information or to book you place visit our CTSI Conference page 

View a list of exhibitors joining us in Leeds!

If you would be interested in exhibiting or hosting a seminar session at this event please email [email protected]




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