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CTSI Professional Training


CTSI's wide range of Professional Training courses are intended to sit alongside and complement our qualification-based training.

Our courses are chiefly designed to keep Local Authority professionals up-to-date with legislative changes, equip them with the knowledge and skills to work effectively with business, and build their consumer confidence. Many courses are also open to non-trading standards professionals - and some are free.


HAVE YOUR SAY : If there are any specific subject areas or courses that you would like included in the CTSI Professional Competency Programme, please complete our Course Suggestion Form. To receive regular Training and Competency Updates direct to your inbox, please subscribe to the Professional Training and Competency Newsletter (CTSI Newsletter 'Select and Subscribe' form - opens in a new tab).


Browse our Professional Training Courses :


Feed Hygiene – Bitesize Primary Animal By Products and Former Food Stuffs in Feed

Feed Hygiene – Bitesize Primary Animal By Products and Former Food Stuffs in Feed

This course is for all inspectors who have the responsibility for inspections for feed hygiene for primary production as part of the Food Standards Agency model for the delivery of the official controls in England.

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Consumer Vulnerability

Consumer Vulnerability

Businesses have a responsibility to identify vulnerable consumers and understand how to help them access products and services, make informed decisions and choices and evaluate the information they provide.

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Businesses Introduction to the Tobacco and Vapes Act 2026

Businesses Introduction to the Tobacco and Vapes Act 2026

With the introduction of the Tobacco and Vapes Act 2026, it is important that businesses understand how this new legislation directly affects how they sell, market, and manage products related to tobacco and vaping.

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Food Regulation - Regulated Foods

Food Regulation - Regulated Foods

Module Summary: Food regulation continues to evolve, with increasing complexity across areas such as additives, flavourings, GMOs, food contact materials, and novel foods. This four-hour webinar provides a practical, expert-led overview of the legal frameworks that govern these regulated food categories - and how to apply them with confidence.

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Food Regulation - Nutrition and Health Claims

Food Regulation - Nutrition and Health Claims

Module Summary: An overall theme will be legal compliance versus commercial requirements (e.g. labelling/marketing challenges) where the focus is/should be on consumer protection. We will look at topical issues (as they emerge in 2025/2026) such as naming products as 'probiotics' which some argue should be permitted as a health claim or as a category of foods.

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Food Regulation - Food Supplements

Food Regulation - Food Supplements

Module Summary: This session offers a practical guide to navigating food supplement legislation in the UK, providing an overview of the UK regulatory framework for food supplements, beginning with the legal definition of food supplements and key legislation, including post-Brexit changes.

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Consumer Rights and Remedies for Businesses

Consumer Rights and Remedies for Businesses

Contracts matter far more than most people realise - for both businesses and customers. Spelling out what each side is agreeing to removes the guesswork. Businesses know what they must provide, and customers know what they’re paying for.

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Legal Metrology and Product Safety Training Programme

This programme for building LA capability, with Product Safety and Legal Metrology training, is funded by the Office for Product Safety and Standards and is offered free-of-charge to all local authority practitioners throughout the UK.

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Consumer Friend Academy

Consumer Friend Academy

Train to be a Certified Consumer Vulnerability Champion! Be at the forefront of consumer advocacy with a new 6-week training programme by Consumer Friend Academy. Ideal for those working in customer-facing roles across different sectors, learn how to identify, understand and respond to consumer vulnerability with empathy, clarity and inclusive service.

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Introduction to the Tobacco and Vapes Act 2026
Defusing Difficult Situations - Turning Conflict into Calm

Defusing Difficult Situations - Turning Conflict into Calm

This workshop gives you practical tools and proven techniques to stay calm, defuse tension, and turn conflict into constructive dialogue

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Expression of Interest - Advanced Practitioner in Age Restricted Sales Enforcement

Expression of Interest - Advanced Practitioner in Age Restricted Sales Enforcement

Are you a Law Enforcement or Community Safety Professional engaged in tackling the sale of age restricted goods to children and young people? Then this course is for you.

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Fraudulent trading in Animal Health – how to spot the signs

Fraudulent trading in Animal Health – how to spot the signs

The course will focus on industry practices, fraudulent trading, how to spot it, powers available to an officer & enforcement strategies for dealing with identified non-compliance.

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NEW - CTSI Professional Competency in Food

NEW - CTSI Professional Competency in Food

This competency is designed as a stand-alone qualification, providing all the necessary knowledge and skills needed, to carry out Food duties. It is suitable for candidates new to this subject area, although recommended that a person will have some prior experience within Trading Standards

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CTSI Professional Competency in Product Safety

CTSI Professional Competency in Product Safety

This CTSI Product Safety competency will provide you with the knowledge and key understanding of the application of Product Safety law, enforced by regulatory bodies across the UK.

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CTSI Professional Competency in Tobacco, Nicotine and Vaping Regulations

CTSI Professional Competency in Tobacco, Nicotine and Vaping Regulations

This professional qualification has been developed by CTSIs experts to equip professionals responsible for enforcement of tobacco, nicotine and vaping regulations with the necessary knowledge and skills to undertake this role.

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NEW - CTSI Professional Competency in Feed

NEW - CTSI Professional Competency in Feed

This CTSI Feed competency will provide you with the knowledge and key understanding of the application of feed law, enforced by regulatory bodies across the UK.

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Professional Competency in Intellectual Property Law (IP)

Professional Competency in Intellectual Property Law (IP)

CTSI’s Intellectual Property experts have developed a professional competency that is accepted under the new legislation and is suitable for those working in the Intellectual Property area.

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CTSI Animal Health and Welfare Professional Qualification

CTSI Animal Health and Welfare Professional Qualification

CTSI’s Animal Health and Welfare experts have developed a professional qualification that is accepted under the new legislation and is suitable for those working in the Animal Health and Welfare area.

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UK Weighing Federation Training: Theory and Practical Training in Weights and Measures Inspection

UK Weighing Federation Training Days

NEW DATES ANNOUNCED! Theory and Practical Training in Weights and Measures Inspection.

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Business Certificate of Competence in Product Safety (BCCPS)

Business Certificate of Competence in Product Safety (BCCPS)

Do you work in the consumer product industry? Are you responsible for designing, manufacturing, distributing, or part of the supply chain for consumer products?  Then this course is for you

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EU Exit e-learning portal

EU Exit e-learning portal

The EU Exit portal is a key resource in keeping trading standards professionals up to date with of all the significant developments affecting UK consumer law.

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CTSI Qualification Framework (QF)

CTSI Qualification Framework (QF)

CTSI's Professional Qualification Framework offers the full range of training and development, from entry level right up to the coveted and respected charted trading standards practitioner status (CTSP).

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